Under direction, performs a variety of highly responsible professional, technical and analytical activities in support of MAAC’s human resources programs in assigned areas of functional responsibility (Labor and Employee Relations, Recruitment / Onboarding, HR Data Analytics, Compliance, and Compensation), and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS

The Human Resources Manager is a seasoned professional in multiple functional areas of human resources. The incumbent is a constant professional who is available to provide effective coaching to managers, supervisors and employees. Performs their responsibilities with a significant degree of independence and confidentiality. Provides supervision of other professional and support staff and may serve as the Human Resources Director in his/her absence.

The Human Resources Manager is an exempt, at-will position, performing complex work requiring a broad depth of professional knowledge gained through continuing professional development / education, certification and/or experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed.

• Designs and implements employee recruitment and selection strategies, processes and programs; participates in outreach recruitment programs to obtain qualified candidates; drafts job announcements and other recruitment materials; develops and administers job-related selection procedures; schedules and conducts interviews of potential candidates; offers positions to candidates; fields and resolves candidate questions, complaints and appeals; researches best practices and recommends changes to recruitment processes to streamline recruitment and selection processes; monitors effectiveness of various recruitment and onboarding approaches; monitors effectiveness, quality and satisfaction with newly hired employees.

• Ensures compliance with applicable federal, state and local laws, regulations and guidelines and management adherence to established labor contracts and MAAC policies and procedures; advises managers and supervisors on employee relations and discipline processes; researches and develops recommendations regarding employee relations procedures, issues and cases; drafts proposed and final letters of discipline; assists in the resolution of disputes through a variety of resolution vehicles; conducts investigations and prepares reports of findings and recommendations; schedules, coordinates and conducts discipline hearings.

• Conducts position classification and compensation studies; audits and prepares new or modified job analysis documents, class specifications and class concepts; recommends the classification of new or modified positions, classes and class series; designs and conducts special surveys and studies regarding compensation and other human resource management issues; recommends salary structure changes based on studies and analyses.

• Interprets policies, procedures, regulations and labor contract provisions for managers, staff and the public; provides guidance and assistance to management and employees on a wide variety of human resources issues and concerns; responds to requests for various human resource and benefit information.

• Assists in the development of strategies for meeting MAAC/department human resources challenges; assesses and recommends plans to meet short and long-term strategic needs; reviews organizational structure and job designs and identifies potential issues; assists managers in the development of work plans; advises managers on the impact of changing job assignments, restructuring work units, the use of temporary staff and options for vacancies; develops policies and practices for implementing changes in legislation and case law; evaluates and streamlines department policies and procedures. Attends and participates in meetings, conferences and training sessions; provides expertise, information and assistance to management, staff, parents, outside groups and individuals. Conducts a variety of special projects, and performs related duties as assigned/directed.

QUALIFICATIONS AND SKILLS

Knowledge of:

• Principles, practices and techniques of human resource management, including recruitment, selection, HRIS, EEO/affirmative action, classification, compensation, benefits, Workers’ Compensation, employee and labor relations, employee development, performance planning and appraisal.
• Principles and practices of sound business communications.
• Principles and practices of effective management and supervision.
• Principles and practices of employee and labor relations, including negotiations and contract administration practices.
• Administrative principles and methods, including goal setting, program development and implementation.
• Federal, state and local laws, regulations and court decisions applicable to the administration of human resource programs and employee relations practices.
• Trends in human resource program development; research methods and data analysis techniques and principles and practices of effective business communication.
• Human Resource Information Systems and automated reporting capabilities; operation of standard business computer software including Word, Excel, PowerPoint, Outlook and the Internet.

Ability to:

• Design, implement and utilize data gathering and reporting procedures including those available through Human Resource Information Systems.
• Gather relevant data, analyze problems, evaluate alternatives and make appropriate recommendations utilizing research methods and analysis techniques.
• Understand, interpret, explain and apply human resource policies, procedures and applicable local, state and federal legislation and regulations.
• Exercise independent judgment and initiative within established guidelines.
• Present proposals and recommendations clearly and logically; communicate effectively orally and in writing.
• Represent MAAC effectively in dealings with managers, employees and labor representatives on a variety of human resources issues.
• Prepare clear, concise, accurate and persuasive reports, correspondence, analytical studies and other written materials.
• Develop methodologies to ensure confidential and sensitive information is appropriately maintained.
• Establish and maintain effective working relationships with MAAC managers and supervisors, employees, labor representatives, community organizations, compliance review agencies and others encountered in the course of work.

EDUCATION/EXPERIENCE/CERTIFICATION

A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from four-year college or university with a major in business administration, human resources, psychology or a closely related field; and at least three years of progressively responsible human resource management experience; or an equivalent combination of training and experience. Experience in organizations with labor unions and/or in a non-profit setting is preferred.

SHRM or HRCI certifications are strongly preferred. Bilingual in English / Spanish is preferred.

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to implementing changes
Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.

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