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As a Automotive Parts Counterperson, you are responsible for ensuring that the Parts Department supplies the correct parts to your service team and Toyota customers.
Supervisor:
The Automotive Parts Counterperson reports to the Parts Manager.
Duties:
- Creating a professional environment for all parts customers
- Answer phone calls, provide price quotes and other information to customers
- Communicating effectively with customers, Toyota associates, and other dealership associates
- Maintaining Parts Department reference materials
- Identifying, ordering, receiving, stocking, and selling parts to customers
- Verifying all internal requests for parts are billed on service repair order
- Processing new and warranty parts returns
- Performing periodic inventory checks
- Providing exceptional customer service
Experience
Required
- 2 year(s): Automotive Parts Experience
Preferred
- 2 year(s): Mechanical knowledge or repair experience
Skills
Preferred
- Communication
- Customer Service
