Masis Professional Group Hiring for Distribution Operations Manager at Hamlet, NC Full Time

Job Description

Summary: The Operations Manager is responsible for anticipating order flow and provide strong leadership and coaching on an ongoing basis. To be an effective leader, the Operations Manager must ensure the highest levels of safety, performance, utilization, and efficiency, while working within Big Rock Sports Five Core Values. This role requires proven leadership skills, experience in developing and motivating teams and individuals, and consistent achievement of performance results.

Essential Duties and Responsibilities:

• Anticipating order flow and work demand and redirecting efforts to ensure proper adherence to the staffing model.
• Leads a team of supervisors who work together to ensure our customers receive exceptional service by way of performance, efficiency, and utilization of associates.
• Expected to provide full leadership over the shift, and also collaborates with others on the building leadership team to develop the best methods for achieving performance.
• Sets clear and measurable performance, efficiency, utilization, and operational goals for the employees, ensures the supervisor’s efforts supports those goals, and tracks progress on a daily basis.
• Connects with the supervisor regularly to understand challenges they are facing and to remove obstacles.
• Identifies any associate relations concerns and takes the appropriate action as needed, handling directly where appropriate and/or escalating issues to senior management or HR.
• Walks the entire building multiple times throughout the shift, observing associates and supervisor interaction and providing in-the-moment coaching.
• Seeks performance feedback from others and pursues self-development opportunities
• Ensure consistency and compliance with departmental and company policies.
• Provides strong leadership and coaching on an ongoing basis and builds an engaged Culture by modeling The Five Core Values, ensuring all employees are treated consistently, fairly, ethically and respectfully.
• Exemplifies strong communication, interpersonal and problem-solving skills.
• Develop goals and objectives with leaders. Monitor and assess performance on a regular basis through regular check-in meetings.
• Ensure consistency and timely completion of all administrative functions.
• Leads teams in ways to drive a safe working environment for employees and maximize employee engagement throughout the operation and ensures that the building remains a healthy, safe & secure environment.

Qualifications:

• Five plus years of distribution/warehouse experience (this is a must requirement).
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Proficient with Microsoft Office software, including advanced knowledge of Excel, Warehouse Management Systems inventory software and order processing systems.

Work Environment

The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular exposure to moving mechanical parts
• Moderate noise level
• Non-climate-controlled DC
• Regular exposure to dirt and dust on merchandise cartons and in the atmosphere

Team Members Enjoy the Following:

• Employee purchase program where you can purchase brand-name outdoor products that the Company sells at significantly discounted prices
• Comprehensive benefits package including 401k, Medical, Dental, Vision, Basic Life, Voluntary Life, Short Term Disability, Long-Term Disability, AD & D, Flexible Spending Account, Paid Time off and Paid Holidays

Applicants must be currently authorized to work in the United States.