Matchtech Hiring for Operations Manager Job at West Palm Beach, FL Full Time

SUMMARY/OBJECTIVE:

Ideal candidate will have a Bachelor’s degree in engineering, business, management or a related field and 10-15 years related experience in power delivery (T&D) required.

Responsible for the overall operation of distribution construction contract(s) to include the safety and wellbeing of the employees, safeguarding company funds and property, and generally representing the company. Operation manager will be responsible for all activities associated with execution of one or more contracts including leading the field operations team and providing input to the Operations Support team to accurately and timely report revenue and job progress.

ESSENTIAL FUNCTIONS:

• Provide leadership to the general foremen responsible for distribution crews
• Create an environment where safety is the top priority and leadership focuses on identifying and mitigating risks to the team
• Set appropriate goals for quality, productivity and job performance and hold leadership team accountable for ensuring those goals are met
• Work closely with other members of the Florida Operations Leadership team to build a robust organization supporting all customers and work groups
• Engage with the Operations Support team to address issues and fill gaps which would impact the ability to process and closeout jobs
• Work closely with the Fleet leadership team to address issues impacting equipment and tooling
• Work with customer(s) to ensure contract expectations or met and field team meets all requirements
• Requires using independent judgement and the exercise of discretion
• Identify and direct correction of potential safety hazards. Assists with documentation and investigation of accidents and in collecting safety plans of action from foremen.
• Approve personnel time entries with General Foreman, questions and resolves discrepancies or variances in labor costs. Train Foremen and field personnel on data and time entry systems.
• Assist Billing Department in the preparation of billings to customers, identifies potential complications in receiving timely payment and addresses such concerns prior to submission to customer.
• Upload information into GPS system and collaborates with General Foremen to resolve GPS issues.
• Develop strong personal and professional relationships with client to establish long-term, ongoing relationships.
• Perform other related duties as required.

COMPETENCIES:

• Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Near Vision – The ability to see details at close range (within a few feet of the observer).
• Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
• Written Comprehension – The ability to read and understand information and ideas presented in writing.
• Written Expression – The ability to communicate information and ideas in writing so others will understand.
• English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Time Management — Managing one’s own time
• Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Operations Analysis — Analyzing needs and product requirements to create a plan or solution.
• Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

WORK ENVIRONMENT:

The employee will spend their time in an office environment as well as a field environment observing employees and interfacing with both employees and client employees

EDUCATION AND EXPERIENCE:

• Ideal candidate will have a Bachelor’s degree in engineering, business, management or a related field and 10-15 years related experience in power delivery (T&D) required.
• Proven experience in an operations leadership role managing work groups across multiple geographic areas is desired.
• Must demonstrate strong interpersonal skills (e.g. conflict resolution, team builder) and consistency and clear judgment as unexpected problems or opportunities arise.
• Proven ability to demonstrate a high level of ethical behavior, integrity, and trust.
• Excellent working knowledge and experience in Microsoft Office Suite software is required.
• Excellent presentation skills, organizational skills, and the ability to prioritize multiple tasks at one time are required.
• Must actively demonstrate the company values and support the Ethics and Standards.
• Must have the ability to obtain and maintain a working knowledge of client technical manuals and procedures
• Must pass company and client specific training and qualifications as required
• Must communicate effectively with peers, as well as with direct reports
• Subject to personnel call out as required in support of customer storm work requirements; to work overtime, to include shift work, weekends, and holidays as needed; and be able to pass all background and screening requirements for the position, to include drug and/or alcohol screening.

Job Type: Full-time

Salary: $150,000.00 – $185,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• West Palm Beach, FL 33401: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Utilities (T&D): 10 years (Required)

Work Location: One location