Mayo Clinic Hiring for Manager- Parking and Transportation Job at Rochester, MN Full Time

Why Mayo Clinic

Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
Manages the daily operations of assigned work units which may include Attendants & Information Desk, Logistics, Parking & Enforcement, Patient Transport & Escort, Telephone Operations and Transportation Program units. Plans, organizes, supervises, and coordinates the activities within the department of General Service. Develops and maintains a customer-focused and efficient work unit that may support patient transport; mail and material delivery, including, specimens, surgical equipment, and other materials to support patient care; information and hospitality, lost and found, parking/transportation, card access, or telephone operations. Provides budgetary input, oversees the purchase of supplies and equipment, initiates service agreements, and manages the work unit’s budgetary targets. Communicates effectively with customers to coordinate and resolve problems before they become a crisis. Ensures compliance with all institutional and division policies/procedures. Continuously examines work processes and data to improve efficiencies, outcomes, and service. Regulates staffing in accordance with fluctuating workload. Directs and monitors workload to consistently meet patient/customer needs. Acts as the primary change agent for staff and is the voice of the customer. Coaches, mentors, and develops team members and self to strengthen skills providing opportunities for professional growth. Provides orientation and training to new and current team members. Participates in various personnel actions including performance appraisals, corrective actions, and timecards. Participates in department and Mayo Clinic committees, sub-committees, or task forces. Maintains compliance and knowledge of standards outlined by regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.) and job-related skills. Utilize and effectively interacts with Division and Mayo Clinic support resources. Takes on the leadership role in emergency and mass casualty situations to ensure patient services are readily available. Continuously seeks to improve management skills and practices.

Qualifications

Bachelor’s degree in business-related field and 3 years’ experience supervising/leading diverse teams OR Associate’s degree in business-related field and 5 years’ experience supervising/leading diverse teams OR High School diploma/GED and 7 years’ experience supervising/leading diverse teams.

Additional qualifications

Bachelor’s degree in business-related field preferred. Must demonstrate supervisory skills with strong leadership, team building, and problem-solving skills. Must be able to work collaboratively with multiple disciplines. Excellent organizational, interpersonal, written, and oral communication skills are required. Demonstrated ability to influence others. Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet, and computer data entry skills are necessary. Demonstrates excellent analytical skills, ability to and resolve issues before they become a critical issue. Lean management and/or six sigma experience is helpful.

Exemption status

Exempt

Compensation Detail

$64,812 – $97,323 / year

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

Monday – Friday 8-5pm
On-call coverage as business needs arise.

Weekend schedule

On-call coverage as business needs arise.

International Assignment

No

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter

Robin Canion

EOE

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.