Medical Transportation Management (MTM) Hiring for HR Operations Specialist at Town and Country, MO Full Time

Who We Are and Our Mission:
MTM and MTM Transit are healthcare and transportation management companies whose mission is to collaborate with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. As the nation’s most trusted partners in removing community barriers, we prioritize the wellbeing of the communities we serve through philanthropy. Nationwide, our diverse employee base is always willing to give back and contribute. As a Woman-Owned Business Enterprise (WBE) certified by the Women’s Business Enterprise National Council, we are committed to maintaining and empowering a diverse workforce.

Simply put, we are passionate about what we do and it shows. MTM has been recognized with numerous awards and accolades, including Mogul’s Top 100 Innovators in Diversity & Inclusion (2017). The St. Louis Business Journal Healthiest Employers (2020), Best Places to Work (2019), Fastest-Growing Private Companies (2017), Top Family Owned Business (2016) and Top Five Largest Women-Owned Business (2020)

What Will Your Job Look Like?

The HR Operations Specialist is responsible for optimizing HR processes and systems to create a positive employee experience as well as setting and implementing good compliance/audit standards. This is an integral role that will balance a mix of day-to-day operations, programmatic initiatives, and projects that will contribute to the overall success of both teams.

Responsibilities:
HR Audits & Data Integrity:
Ownership of internal and external compliance audit processes, with the ability to identify and correct errors

Conduct regular internal audits with the ability to identify and correct errors

Conduct audits to ensure compliance with HITRUST, URAC, Wage and Hour, and HR policies and procedures

Confirms accuracy and integrity of all data entered in the HRIS System and databases and assure information is available on a timely basis

Manage data integrity activities including data audits, data cleanup strategy, and manual cleanup work

Maintain the digital copies of employees’ records for all companies

Talent Acquisition Support:
Ownership of various processes such as I-9, E-verify, OIG, and WOTC verifications with the ability to identify and correct errors

Manage background check vendor and provide the Talent Team the names of completed background checks, expired background check links, and background checks that have items for review

Complete HRIS portion of key HR transactions such as new hire activity

Create and maintain employee files with required documentation

Create and manage communication

Participate in the development and implementation of Talent Acquisition programs as requested

Develop and create technical user documents for hiring managers

Assist with maintaining Job Boards and Advertising as needed

HR Operations Support:
Assist in daily HR operation queries through Service Now

Identify, recommend and implement best practices and process improvements to support business goals

Maintain comprehensive knowledge of HR programs, policies, and processes, payroll, and HR systems

Revise and/or recommend creation of HR policies in compliance with local and federal laws

Responsible for the creation of Standard Operations Procedures (SOPs) and process workflows

Participate and contribute to the pro-active review and implementation of process improvements

Supports daily activities, maintenance and configuration of current HRIS System

Research and test new functionality and features within the current HRIS system including system releases, enhancements, fixes and the deployment of new functionalities

Automate and enable ongoing process improvements to enable the system to ease the use of employees and leaders, allow the system to be utilized to its fullest extent and provide greater value to the overall organization

Assist HR Operations and the Talent Acquisition team on other projects as needed

Other duties as assigned

All you need is…

High School Diploma or GED

Bachelor’s degree in HR / Business or related field; or equivalent work experience

Minimum 3+ years in an HR related role

Advanced level of proficiency or above with Microsoft Office applications, including Word, Excel, Outlook and PowerPoint

Even better if you have…

Minimum of 2 + years’ experience managing and auditing HR data; 4 years preferred

Previous experience with Workday is strongly preferred

Previous HR administrative support strongly preferred

PHR/SHRM certification, preferred

Basic understanding of employment law

Ability to maintain a high level of confidentiality

Strong attention to detail and accurate data entry

Exceptional organization skills

Excellent communication skills

High level of Initiative

Ability to troubleshoot, anticipate problems, use good judgment and take appropriate action to ensure system reliability

Ability to set goals, define strategies and prioritize resources independently and to collaborate with other Team Members, as needed, to achieve departmental goals

Must demonstrate a high level of professionalism and customer service

Ability to adapt in a fast-paced environment and continuously take action

MTM Incentives

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with a company match

Flexible Scheduling

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Birthday Holiday

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Milestone Anniversary One Month Sabbatical

Leadership Mentoring Opportunities

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or [email protected]