Mercy Hiring For Director Operations at Rogers, AR, United States Full Time

Job Description

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

Under the direction of the Chief Operating Officer, the Director of Operations organizes, directs, and controls management and oversight of designated departments and/or functions within the facility with the primary purpose of promoting efficiency of operations by evaluating workflows and processes, financial performance, and patient satisfaction/quality metrics. Develops and implements strategic initiatives to improve critical organizational processes that improve the patient experience and operational performance. Provides administrative oversight for performance improvement plans and patient service outcomes across the entire organization. Assures each service line shows continuous improvement in patient service outcome measures. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Education: Bachelor’s degree in a healthcare-related discipline.
• Experience: Five (5) years professional healthcare business and leadership experience with proven ability to identify and resolve problems, plan, and conduct complex project assignments and prepare s.
• Other:
  
  • Excellent interpersonal skills to effectively articulate and present complex ideas and information. Demonstrated leadership, project management and project improvement skills.
  • Strong analytical skills to gather both quantitative and qualitative data necessary in finding creative solutions to difficult and complex problems.
  • Results-oriented change agent who is an effective business systems thinker.
  • Facilitation skills.
  • Ability to manage risk and ambiguity on initiatives.
• Preferred Education: Master’s Degree Level or higher
• Preferred Experience: Mercy leadership experience

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.