Description
MetroNet has an immediate opening for an energetic Service Delivery Manager in Evansville, IN!
At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the premise TV, voice and internet services that provide our customers with some of the fastest internet speeds in the world. Recognized for being one of the Best Places to Work in 2020 by Glassdoor. We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates. We’re looking for tech-savvy, innovative thinkers to join our team and help us create what’s next!
What is in it for you?
Job Summary:
The Service Delivery Manager is responsible for managing and coaching a team of Service Delivery Project Coordinators and Project Managers. The Service Delivery Manager will lead and communicate feedback to MetroNet leadership, peers, and associates as it relates to the successful implementation of MetroNet’s business customer’s services. Key measures of success would include all activities that contribute to ensuring the development of the team and associate and world class service delivery experience for our customers within their expected intervals and with high quality.
What you will be doing:
What You Need for This Position:
If you have a strong desire to impact, the success of our organization by ensuring we continue to attract and retain committed professionals, please apply today!
MetroNet is an EQUAL OPPORTUNITY EMPLOYER
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