Michaels Hiring for Employee Relations Specialist at Remote Full Time

We’re here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Under the leadership of the Employee Relations Director serves as a strategic partner to the Zone HR Directors and field HR team by ensuring that all employee relations concerns are addressed in an expedient and objective manner so as to reduce negative impact on overall TM engagement, morale, and culture.

Major Activities:

Investigations

Responsible for supporting the Employee Relations function throughout the organization, with a primary focus on investigating Employee Relations concerns and acting as a resource to field HR Operations for Employee Relations matters.

• Investigates Employee Relations concerns including but not limited to the categories of Harassment, Discrimination, Wage/ Hours and/or Retaliation which are received through HR, field management, letters to leadership or employee ethics hotline within assigned Divisions.
• Provides timely investigation summaries and ensures closeout of all completed investigations.
• Analyze and evaluates employee relations trends and provides actionable feedback to the Employee Relations Manager and Division HR Partners.
• Communicates regularly with Employee Relations Manager regarding pending investigations to provide status updates.
• Assist in conducting training and coaching of managers on Employee Relations for all completed investigations as needed.
• Partners with Division HR Managers to provide counsel and facilitate prompt and effective resolution of workplace conflict to address issues for employees and managers in a manner consistent with company policies and procedures.
• Advises Division HR Manager of employee relations concerns/investigations as they arise in their respective Divisions.
• Maintains accurate, confidential records regarding all investigations via the electronic case management system.
• Partner with legal in conducting investigations, researching policies/ practices, creating and gathering appropriate documentation, and making recommendations.

Culture Champion

• Interacts with field HR Partners to ensure a high level of employee satisfaction and engagement.
• Develops effective relationships with business partners to promote good employee relations throughout the organization.
• Participates in projects performed by the Employee Relations department, as necessary.
• Supports other Employee Relations investigators in times of high-volume case load.

• Consults on process improvement where appropriate.

Minimum Education

• Minimum of Bachelor’s degree and/or 5-7 years’ experience in Employee Relations, Investigations (harassment, discrimination, leave, accommodations, etc.…), employment law, disciplinary actions.

Minimum Special Certifications or Technical Skills

• Proficient in use of MS Office, HRIS (Oracle, Workday or PeopleSoft preferred) and Talent Management Systems.

Minimum Type of Experience the Job Requires

• Performance management (including Performance Improvement Plans and Coaching plans), policy interpretation and investigations. Ability to offer recommendations on hiring, terminations, promoting or team member status changes to the field operations team.

Other

• Must be able to travel as needed within North America
• Knowledge of California employment laws specifically wage and hour compliance a plus.
• Demonstrated ability to work independently, with excellent time management skills.
• Strong attention to detail and the ability to analyze and interpret facts.
• Excellent verbal and written skills, with the ability to communicate effectively with all levels of business partners throughout the organization.
• Ability to keep and securely maintain confidential records and information.
• Ability to use independent judgment to make decisions.
• May have work outside normal working hours depending on business requirements.
• Pay for this role ranges from $66,000 – $115,000 annually

Preferred Special Certifications or Technical Skills

• PHR/SPHR or SHRM-CP/SHRM-SCP, Paralegal certificate preferred

Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.

Job Type: Full-time

Schedule:

Work Location: Remote