MLB Data Operations Hiring For Milb Tracking Operations (seasonal) at Jupiter, FL, United States Full Time

Job Description

ABS TECH (SEASONAL) Major League Baseball (MLB) will be operating the Automated Ball and Strike system (ABS) in AAA, the Florida State League, select Spring Training venues, and potentially in other non-MLB games and venues. ABS will leverage optical tracking data to determine and communicate ball and strike calls to plate umpires. It is critical we provide quality support to the umpires and the technology while capturing data around system performance. Support and Data Entry The ABS Tech will be located at field level to physically support the plate umpire including his device, its functionality, and wiring. The ABS application is a simple phone app operated on an MLB-supplied iPhone with a WiFi connection. The data points entered by ABS for each at-bat throughout the game, will be:

• No audio
• Slow or delayed audio
• Pitch call issue flag

Responsibilities Include:

• Arrive at ballpark approx. 2 hours prior to first pitch and check-in with remote MLB support staff
• Conduct pre-game fax of equipment (escalate and troubleshoot system issues as necessary)
• Assist umpire with set-up
• Operate the ABS application to track and enter data listed above
• Communicate with MLB staff to ensure proper support of umpire as well as entry and accuracy of all data
• Postgame meeting with umpire
• Communicate any questions, issues, problems, or feedback to our game-night support staff to contribute to the ongoing improvement of overall ABS operations.
• Submit a detailed post-game .

Qualifications Include:

• Exceptional (and demonstrable) knowledge of baseball and its rules
• Strong computer proficiency (Windows OS and Windows-based software) and the ability to quickly learn and operate new software
• Exceptional knowledge of iPhone operation
• Previous experience (including press box exposure) with a professional or college sports team, preferably baseball
• Regular availability to attend games in person on weekdays, nights and weekends
• Ability to assist in troubleshooting equipment, especially under pressure
• A “team player” with a great attitude, including but not limited to a willingness to make and learn from mistakes and the ability to work closely and cooperatively with our game-night support staff
• Professionalism. This is a fun but high-profile opportunity which requires reliability and dedication.

New ABS Techs will undergo a correspondence and training program before working any games alone.