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About MTI:
MTI is the global leader in retail merchandising, security solutions and, with over 40 years of experience within retail locations. A pioneer of modern display technologies, we have continued to innovate and provide World Class service to our clients. We push the boundaries of what retail solutions should be, taking pride in the quality of our products, the innovation of our solutions, and the performance of our field service team.
About the Position:
The Director of Strategic Partnerships maintains the highest customer satisfaction levels by addressing the clients’ inquiries, and requests timely and accurately. They also analyze current industry trends to identify business opportunities that would generate revenue resources and profitability.
To perform this position successfully, an individual should consistently demonstrate the following competencies:
- Identify and act on sales opportunities.
- Prospect for potential opportunities using direct methods such as face-to-face meetings, and indirect methods such as networking.
- Drive customer engagement with client business partners to ensure growth for our business.
- Maintain a strong client relationship through consistent communication during all phases of the process.
- Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
- Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
- Act as a player-coach to help elevate junior team members by mentoring and leading by example while driving growth.
Qualifications:
Experience and expertise in one or more of the following; Asset Protection, Digital Locks, CPE or IT Hardware Sales, IT Field Services, Contact Center or UCaaS
Vast industry knowledge in Wireless Operators, Hospitality/Hotel, Telecom Wireline, and/or retail.- Able to work with minimal, multi-task, handle changing priorities, and address aggressive client needs
- Must work well in a team selling environment
- 10+ years of B2B-focused expertise
- Experience working in the retail industry with knowledge and experience with Asset Protection
- A degree in Business, English, Communications, or Marketing
- Expert writing skills with proven ability to translate multiple personas and industry audiences
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The person in this position frequently communicates with clients, customers and staff who have inquiries about products and programs and so must be able to exchange accurate information in these situations.
- Prolonged periods of sitting at a desk.
- Must be able to lift 25 pounds at times.
- Must be able to travel.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Work Environment
This job operates in a professional office environment in either in a company office or a remote work location. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
MTI is an Equal Opportunity Employer
Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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