Moët Hennessy USA Hiring for Private Client Manager, Southwest at Los Angeles, CA Full Time

Moët Hennessy, the Wines and Spirits Division of LVMH, regroups twenty-five Maisons, many of which have been around for centuries, while others are just starting their journey. Our vision is to lead the future of luxury Wines and Spirits from nature to communities.

Located in the most prestigious terroirs around the world, we have unique savoir-faire from winemaking to art de vivre, hospitality, and brick-and-clicks retail management to craft exceptional experiences for consumers. For many years, with the ambition to pass on a better world to future generations, we have been committed to the Living Soils Living Together program structured around four key commitments: Regenerating our Soils, Mitigating our Climate Impact, Engaging society, and Empowering our People.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally.

The Private Client Manager, Southwest is responsible for building and leveraging relationships within the U.S connoisseur community to drive recruitment of High-Net-Worth Individuals and maximize scalable sales opportunities. The PCM, will establish direct connections with target high end W&S consumers to drive brand awareness, loyalty, and depletions across the MHUSA portfolio, with a focus on Hennessy. This role will also develop and execute strategies and consumer experiences to increase Uber pieces sales.

Client Recruitment

• Leverage existing relationships within the U.S. W&S community to build an extensive network of HNWI consumers and convert those relationships to depletions.
• Continually develop and implement strategies to identify and secure target groups and individual high potential clients.
• Seek strategic partnerships and other collaborative business opportunities to maximize brand exposure and leverage resources.
• Communicate strategies, priorities, and activities to key stakeholders, including Brand and Private Client teams to ensure ongoing alignment with brand and business strategies.
• Partner with Business Intelligence to monitor and synthesize HNWI market intelligence to identify and drive recruitment strategies through data-driven decision making.

Brand Experiences and Activations

• Cultivate individual relationships with high potential clients to build MHUSA brand loyalty and drive repeat purchasing.
• Collaborate with Brand teams to strategize and develop unique and impactful luxury consumer experiences that maximize sales opportunities and conversions.
• Plan and execute seamless client-facing events and experiences, in alignment with Maison guidelines and luxury brand image.
• Curate & host unique, elevated experiences to engage VICs in the world of high-end spirits (ex: Hennessy Paradis)
• Collaborate with Brand Education to plan and execute tailored experiences and learning opportunities for key HNWI clients.
• Recruit & engage new high UHNW clients
• Represent the MHUSA brands to the highest level of luxury standards to generate goodwill and aspiration among HNWI clients, event VIPs, media, business partners, etc.
• Provide exceptional client service experiences in all situations.
• Identify & activate within important cultural moments that make our clients dream

Sales Management

• Partner with Finance, Sales, and Private Client leaders to establish sales and depletion KPIs within the consumer channel.
• Plan and appropriately leverage sales and depletion opportunities to ensure the consistent achievement of financial targets.
• Collaborate with relevant stakeholders to appropriately allocate and manage the use of A&P budgets.
• Monitor and analyze spending trends among HNWI spirits consumers and apply findings to future planning.
• Ensure that client and sales records are captured in the company’s CRM database to maximize potential future opportunities.
• Monitor and manage U.S. allocations activities, communicating specific client needs related to launches, innovations, rarities, etc. to ensure appropriate and timely availability of product.
• Monitor relevant business activity, create reports and presentations, and provide feedback to key stakeholders concerning brand positioning, competitive activities, and market trends in the context of the HNWI community.

Other

• Maintain a flexible and adaptable mindset by continually evaluating, revising, and responding with agility to meet rapidly evolving business needs, and perform other functions and duties as assigned.

Education
Bachelor’s Degree or equivalent work experience

Professional Experience
7+ years of luxury sales experience, combining marketing and brand management.
Existing network or relationships within the U.S. HNWI consumer market

Practical / Technical Skills

• Extensive technical knowledge of high-end W&S ingredients, distilling, and competitors
• Understanding of HNWI marketing strategies and practices.
• Well-developed commercial acumen and analytical skills.
• Highly refined communication, negotiation, and influencing skills.
• Diplomacy and humility to successfully function in a service capacity for high-profile, HNWI.
• Relatability to interact and sell to HNWI with confidence.
• Experience in luxury goods ex: watches, fine jewelry (high end spirits preferred)
• Multi-lingual, fluent in Mandarin preferred

External applicants must be currently authorized to work in the United States on a full-time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law