Morris & Garritano Insurance Hiring For Employee Benefits Account Manager Remote Or Hybrid at Remote, United States Full Time

Job Description

Employee Benefits Account Manager – Remote or Hybrid Account Managers have an unwavering commitment to customer service as they are a trusted advisor to our clients. Account Managers manage client relations and expectations as well as support in the development of the account management team. Our Employee Benefits Account Managers build and maintain collaborative relationships with our clients by listening attentively, solving problems creatively, and using tact and diplomacy to find common ground and achieve win-win outcomes. This role is for small group (10-99 lives). Compensation & Benefits

• $28.85-$34.00/hr Depending on Experience
• Medical, Dental Vision Insurance
• Employee Assistance Program
• Paid Time Off, Holidays, and Sick Time
• Disability and Life Insurance
• 401(k) with match
• Flexible Spending Plan
• Flexible Working Hours

Essential Functions of this role

• Provides administrative support and education in a reactive and proactive professional manner
• Engages with Advisors, Market Analysts, and Clients during the renewal process
• Supports the Advisor and Market Analyst to secure and onboard new clients
• Collaborates on Human Resource related issues as well as Benefit management strategies with executive level client contacts
• Manages employee communication production process including new hire and open enrollment notifications/updates
• Manages and oversees technology deployments by engaging with technology team and client to ensure a positive client experience.
• Protects confidential information by maintaining accurate client files and following HIPAA and other privacy rules and regulations
• Attends and may be asked to lead on-site client meetings as needed or required as a part of a service agreement
• Frequently interfaces with internal partners in Accounting, Administration, Marketing, Operations, Risk Management, Sales, and Service units to research and complete assigned tasks
• Supports unit supervisor in assessing data and known operational needs, offering ideas and suggestions that may increase knowledge, productivity and efficiencies in current workflows and day-to-day practices

Qualifications

• Bachelorxe2x80x99s degree in Business, Management or related field or equivalent business experience
• Current California Life and Health Broker-Agent License or required within three months of becoming an Account Manager
• 3 years experience in the Employee Benefits space
• Proficient in software applications commonly used in an office environment as well as ability to learn new applications.
• A general understanding of the Independent Insurance Agency system is expected; familiarity with Benefits operations is required