Position Information

Current vacancy: There is one vacancy with the Department of Customer Services, Division of Motor Vehicle Licensing and Permits. The position plans coordinates, and administers the activities of the Motor Vehicle Branch. Examples of duties include the following:

Coordinates and administers the activities of the Registration, Cashiering and Information/Processing Sections to satisfy statutory requirements. This involves evaluating and recommending changes in policies and procedures for improvements of operations and compliance with statutory changes, preparing and projecting budget needs, reviewing and interpreting statutes pertaining to registration of motor vehicles and trailers and recommending appropriate legislation to improve regulatory functions, etc.
Supervise motor vehicle registration programs, which involves providing subordinates with interpretation of statutes, ordinances, policies, procedures and rules and regulations, monitoring activities to ensure proper and efficient registration of vehicles and collection of fees and taxes, using independent judgment and statutory knowledge to answer questions, provide information, and handle and resolve complaints involving complex registration related inquiries, etc.
Train, instruct and provide documentation to other agency supervisors that perform vehicle and trailer registration activities on behalf of the Branch to ensure vehicle and trailer registration standard and consistent operating procedures through a variety of means – by telephone, email, fax, internet, regular mail or in-person.
Attend court proceedings to give expert testimony on pertinent information on registration and titling of motor vehicles and trailers.
Coordinate registration operations with law enforcement agencies, Department of Information Technology, Traffic Violations Bureau, State Department of Transportation, other jurisdictions and other regulatory agencies.
Perform other related duties as required.

If you qualify for the position, your name will be placed on an eligible list. This list may be used to fill current and/or future vacancies in this department.

Additional Job Information

Applications must be submitted online by July 22, 2023, 11:59 p.m. Hawaii Standard Time (HST) to be accepted.

***Salary negotiable: $5,076 – $5,940 per month (SR-22), pending approval and subject to funding availability.***

Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:
– use a valid e-mail account;
– verify your e-mail address is entered correctly on your GovernmentJobs account;
– are subscribed to email notices;
– check your spam folders; and
– add [email protected] and [email protected] to your contact list.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.

Minimum Qualification Requirements

EDUCATION REQUIREMENT:
Equivalent to graduation from a regionally-accredited college or university with a bachelor’s degree in business or public administration or a related field.

Education obtained outside of the United States must be comparable to a degree earned at a regionally-accredited college/university in the United States. In order to receive credit for the education, a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.

Verification Requirement: You must submit evidence of your Bachelor’s degree in order to be given credit. Please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents by the closing date of this recruitment to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Unofficial transcripts will not be accepted. Copies will not be returned. All information on your documentation must be legible and complete in order to be given credit.

Work experience may be substituted for the bachelor’s degree on a year-for-year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a bachelor’s degree.

EXPERIENCE REQUIREMENT:
Three years of progressively responsible professional experience which involved planning, developing, interpreting or implementing laws, policies, and/or regulations for a program.

Examination Process

EDUCATION AND EXPERIENCE EVALUATION: In addition to meeting the above minimum qualifications, your application will be further evaluated. Your score will be based on the quality, quantity and/or recency of your education and experience. Failure to provide sufficient information may result in your application being rejected or your receiving a lower score.

EXAMINATION WEIGHT:
Education and Experience Evaluation……………………………………….100%

What are the benefits of being a City Employee?

— Vacation: Employees may earn up to 21 days per year.

— Sick Leave: Employees may earn up to 21 days per year.

— Holidays: 13 days a year; 14 days during election years.

— Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.

— Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).

— Group Life Insurance: No cost for eligible employees.

— Deferred Compensation Plan: Invest in your future…choose to defer part of your pre-tax income for retirement.

— Retirement Plan: The Employees’ Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.

— Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item

— Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.

— Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.

— Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.

— Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

To view additional information, please visit our Benefits of City Employment page.

* All benefits as stated above, are subject to eligibility requirements and to legislative and/or negotiated changes. Individuals are responsible for any related fees or charges that may apply.

When applying for this position, please thoroughly complete the Education, Work Experience, and Supplemental Question sections of your application. The information provided in these sections, particularly the job-specific Supplemental Questions, will be used to determine whether you meet the qualification requirements for the job and your final score. Failure to provide detailed and complete information or submit any required documentation may result in your application being rejected or you receiving a lower score. If you have no experience in a particular area, indicate “none.” Please do not submit resumes in place of completing any of these sections.

I certify that I have read and understand the above statements.

Describe in detail your work experience(s) in planning, directing, coordinating and supervising activities for a program.