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Job Summary: The Meals on Wheels (MOW) Program Assistant provides clerical, customer service, organizational, and other day to day support to the MAG Meals on Wheels Program in the Aging and Family Services Department.
Compensation: Grade 9, $17.71 – $27.00 per hour. 19 hour per week. 401k contribution.
Schedule: 2 Part-Time Positions Available. Working hours are Monday through Thursday 8am-5pm with the potential for alternating Fridays, 10am-3pm.
Reports to: The MOW Program Assistant reports to the MOW Program Manager.
Application: Candidates must submit a resume by Friday, July 15, 2021 at 5pm.. Applicants selected for an interview will be required to complete a standard MAG employment application. If selected for the position, applicants will be required to consent to background screening and/or drug and alcohol testing.
Supervisory Responsibilities: No supervisory responsibilities.
Duties and Responsibilities: The MOW Program Assistant provides day to day support to the MAG Program in the following ways:
Answers incoming phone calls and interfaces with senior citizens regularly.
Coordinates meal deliveries with MOW Program staff.
Schedules appointments with Meals on Wheels clients.
Conducts comprehensive assessments for potential and existing clients.
Ensures accurate recordkeeping.
Provides support to the Meals on Wheels volunteer program as needed.
Follow up with Meals on Wheels recipients, partners, and providers as needed.
Delivers Meals on Wheels meal routes, as needed.
Required Knowledge, Skills and Abilities:
Excellent interpersonal communication skills, both written and verbal.
Ability to establish and maintain effective working relationships.
Comfort interacting with the public both by phone and in person.
Excellent customer service skills.
Proficiency with computers and data entry.
Knowledge of the Microsoft Office Suite (Word, Excel).
Ability to exercise initiative and independent judgment.
Excellent organizational skills.
Ability to work in an environment with frequent interruptions.
Detail oriented.
Problem solving aptitude.
Ability to work comfortably with senior citizens.
Education and Experience:
Graduation from high school; plus two years general business, accounting, data entry, or similar training; AND
Two years of work experience in a position requiring interaction with the public, customer service, attention to detail, organizational skills; and data entry. The ability to communicate fluently in Spanish is desired, OR
Or any equivalent combination of experience and training.
Other Duties and Responsibilities: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Physical Requirements: This position requires occasional sitting at a desk or in meetings for extended periods of time, standing and walking, possible travel within Utah County, occasional travel within Summit, and Wasatch Counties, and Wasatch Front, potential exposure to various illnesses. The position provides back up to the Meals on Wheels delivery team and must be able to lift, push, carry, and pull up to 50 lbs. regularly and repeatedly.
MOUNTAINLAND ASSOCIATION OF GOVERNMENTS IS AN EQUAL OPPORTUNITY EMPLOYER. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
