Employees in this class provide a full range of support coordination services to families with children who have developmental delays or intellectual disabilities to assist them in attaining services/supports. This person needs to possess casework skills which include setting and managing a daily schedule, obtaining essential information, arranging and facilitating meetings, supporting children and families in natural settings, assisting families with appropriate resources, working with providers of service, utilizing computer skills for entering information into the statewide data base as well as use of other programs necessary to complete job functions. Work also involves the application of problem solving skills, writing measurable outcomes, monitoring service delivery and progress, and interacting with agencies that make up the service network. Work is performed in accordance with established regulations, announcements, policies and procedures. The employee should be able to exercise considerable independent judgement and decision making.
REPORTING RELATIONSHIPS
This position reports directly to their assigned supervisor. Work is reviewed by the assigned supervisor through regularly scheduled supervisions. Work is also reviewed through observations in the field, reviewing of records, provider and family contacts and others as identified by the supervisor as needed.
ESSENTIAL JOB FUNCTIONS
A support coordinator completes functions in three areas of support coordination: locating, coordinating and monitoring as follows:
OTHER SPECIFIC TASKS OR DUTIES
Perform other duties and/or tasks as assigned.
MINIMUM QUALIFICATIONS
social welfare, psychology, gerontology, criminal justice, human services or other related
Social sciences and one year of professional social casework experience in a public or private
social services agency; or,
sociology, social welfare, psychology, gerontology, criminal justice, human services, or other
related social sciences.
KNOWLEDGE, SKILLS AND ABILITIES
REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES
FBI Clearances
PA State Police Criminal History
ChildLine Clearances
All clearances are required prior to the start of employment and may not be more than one year old at the time of employment.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Support coordinator must be able to work in a busy and open environment. Must be able to travel to and from client locations. This position requires the use of a laptop computer in the field and a laptop with monitor and keyboard in the office. This job also requires a person to be able to sit at family meetings for extended periods of time. This position has been identified as having the potential exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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