MUFG Hiring for Telecommunications Provisioning Leader, VP Job at Tempe, AZ Full Time

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed, and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

The Telecommunications Provisioning Vice President will support the day-to-day billing, provisioning, and coordination of change for telecommunication circuits and systems supporting our advanced voice, contact center, collaboration, and network capabilities. This Manager will be responsible for managing the team and prioritize the day-to-day work to configure, order and coordinate new telecom circuits and then ensure billing records are accurate upon install. As part of the provisioning of services and technologies this role will be required to work closely with telecom carriers and internal technology and business units by following standard SDLC processes and completing artifacts and reports to senior leadership as necessary. The position will work collaboratively with other teams to ensure network architecture designs, feasibility, and cost studies applicable to voice communications, contact center and collaboration technologies all meet existing reference architecture designs. The individual will complete forecasting exercises, capacity analysis to foresee future design changes related to call routing traffic, collaboration & feature usage analysis and ongoing billing analysis thru a Telecom Expense Management tool. The individual will conduct project planning, cost analysis and vendor comparisons when researching new solutions. Will work with external third parties and service providers to both implement and support telecom circuits and technologies. This manager will promote and provide support involving frequent exercise of independent judgment, initiative, and diplomacy.

What You will do:

• Identify strategic needs within the telecommunications arena and work with business units and the larger organization to ensure appropriate design and sourcing.
• Work closely with finance and business partners to assist in the development of requirements, business cases and cost estimates for technology and telecom circuit implementations.
• Work with leadership and architecture teams to set new direction and develop the strategic direction for network, data center and cloud platform solutions connectivity.
• Assist in the management of the operational and strategic planning processes.
• Provide ownership of orders for services in the portfolio.
• Place and manage ordering process and circuit documentation.
• Proactively meets with vendors to develop and implement best practices and ensures provisioning and billing expectations are being met.
• Partner with cross functional teams on strategic initiatives and improvements to determine plan and strategy changes to keep business moving forward.
• Manage the Telecommunication Expense Management service.
• Collect, analyze, and interpret information to assess and conclude on service areas, including the preparation of clear and concise documentation to support conclusions and findings.
• Provide updates to leadership regarding the telecommunication’s financial status, strategy shifts and changes, and department specific information.
• Maintain deep technical and business knowledge of industry directions and trends.
• Drives the adoption of (and commitment towards) service improvements.
• Lead a team of highly skilled individuals, drive team engage and excellence with authentic coaching and setting meaningful goal.
• Develop and lead a team of highly skilled individuals on a robust team through active performance management, talent management, coaching, recruiting, and hiring. Foster a collaborative, success-oriented, empowered and engaged team environment striving for ‘best in class’ outcomes. Drive excellence with authentic coaching and setting meaningful goals.

What You Are Good At:

• Dynamically contribute energy and enthusiasm to daily tasks, to interactions, and to the overall environment.
• Demonstrating an unparalleled work ethic by producing complete, polished deliverables with a persistent mission-focused, confidently asks “Why?” as often as necessary to get to the root of the matter.
• Respect others’ opinions, beliefs, and culture by listening to ideas, sharing thoughts, and working independently and together to contribute insights to the leaders.
• Forthright by speaking with conviction, pushes back based on understanding, and respectfully
• Inquisitively seeks deeper explanations of how things work, not the surface-level description, but goes beyond to gain knowledge.
• Shows up ready to think, always prepared to get on with the day’s assignments by contributing analytical insights that meet time-sensitive, reasonable requests.
• Acting honorably by knowing what’s right, what’s appropriate and acts accordingly.

Qualifications

Qualifications:

What you bring to the table:

• 6+ years of relevant experience with a bachelor’s degree or 10+ years of equivalent relevant professional experience.
• 8+ year experience managing and leading teams.
• 8+ years of telecom circuit provisioning, implementation, and financial management.
• 5+ of project management experience.
• 5+ years of working with a Telecom Expense Management toolset.
• Experience in a SIP based telecommunications network.
• Proven experience leading large installation and upgrade projects
• Excellent organizational and interpersonal skills as well as problem solving, negotiation and follow-up skills; strong calendar management. Proactive and is self-starter.
• Ability to organize and coordinate multiple activities with successful results
• Excellent verbal and written communications skills.

Preferred Requirements:

• Prior experience in a global enterprise
• Knowledge of facilities management including: Building construction milestones, electrical readiness, telecommunication trenching / route engineering and alarm panel telecommunication requirements
• Experience working in an outsourced environment, the ability to drive designs and operational expectations thru contractual relationships
• Understand network transport technologies (MPLS, Access Mechanisms, PSTN, etc.)

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.