Naropa University Hiring for Admissions Counselor I at Boulder, CO Full Time

Position Title: Admissions Counselor I

# of Positions to Fill: 1

Department/Program: Marketing & Enrollment Mgmt 62200

Remote Work Authorization: Hybrid On-Site/Remote

Campus Location: Arapahoe Campus

Reports to: Senior Director, Admissions

FLSA Classification: Non-exempt/Hourly

FTE: 100% (40 hrs/week)

Compensation: $19.87 – $22.65

Job Summary

Reporting to the Senior Director of Admissions, the Admissions Counselor I represents Naropa University to prospective students and organizations and works to increase inquiries and convert applications into enrolled students. The successful Admissions Counselor I exhibits superior customer service skills and professionalism throughout daily interactions and communications with students, including interviews, phone calls, emails, and information sessions. Implements recruitment strategies to reach prospective students through events, referrals, online and print communications, and outreach to external individuals and groups. Must demonstrate an ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators, and staff.

Job Duties & Responsibilities

Recruitment (90% of effort)

• Manages personal portfolio of student applicants, including but not limited to recruitment, inquiry conversion, application review, financial aid counseling, and yield work.
• Develops and maintains relationships with prospective students and families from the inquiry stage throughout the application process utilizing various networking and communication tactics and platforms.
• Represents the University at various recruiting events: school visits, fairs, open houses, and receptions.
• Presents workshops for high school students.
• Plans and executes regional and national recruiting trips, including scheduling, travel accommodations, budget management, database entry, and follow-up.
• Provides on-campus interview sessions.
• Hosts group and individual information sessions and offers campus tours as required.
• Maintains up-to-date information on Naropa’s programs, planning, and policies through attendance at performances and student club meetings, networking with students and colleagues, and participation on University committees and sub-committees.
• Stays up-to-date on best practices in the admissions/enrollment management field via list-serves, conference attendance, and research with particular attention to the international, transfer, veteran, and returning student fields.
• Acts as Designated School Official, including but not limited to participation in SEVIS training, reviewing documentation for international students, and issuing immigration documents.
• Provides recruitment leadership for one or more of the following prospective student segments: veterans, international students, first-generation college students, students of color.
• Provides on-campus admissions event coordination and execution.
• Stays up-to-date on matters related to the ADA and student accessibility.
• Other duties as necessary

Data Management & Reporting (10% of effort)

• Maintains accuracy of student records in institutional databases, including biographical information, test and education records, etc.
• Continuously collects admissions data based on KPIs identified by VP of Enrollment Management and Student Success.

What We Require…

Educational degree/diploma required: 

• Bachelor’s degree

Minimum length of prior relevant professional experience required: 

• 1 – 2 years relevant experience in higher education, customer service, sales, or a related field.

Other Experience, Knowledge, Skills, or Competencies Requirements

• Intermediate to advanced knowledge of Microsoft Office Suite, Microsoft Outlook, Explorer, data base entry/management and social networking programs/platforms.
• Valid Driver’s License unrestricted for at least 3 years, a satisfactory driving record, and ability to drive locally and regionally as part of work activities.
• Understanding of and commitment to upholding the vision and mission of Naropa University through aligned personal behaviors, actions, and communications.
• Must demonstrate a commitment to co-create a diverse, inclusive, and equitable community, and actively participate in related professional development regarding the dynamics of privilege and oppression and the impact these have in the workplace.
• Experience working with students and families of diverse backgrounds underrepresented in higher education.
• Strong presentation skills.Higher personal level of motivation, strong sense of initiative and self-direction.
• Two to four weeks of travel per year required.
• All job candidates must hold a commitment to co-create a diverse and inclusive community and actively participate in related JEDI (Justice, Equity, Diversity & Inclusion) professional development regarding the dynamics of privilege and oppression and the impact these have in the workplace.
• All job candidates must demonstrate their level of understanding of the dynamics of privilege and oppression, and the impact these have on equity, access, and opportunity.
• All job candidates must demonstrate an appropriate level of understanding of and appreciation for the values of Naropa University and the capacity to demonstrate an integration and embodiment of these values as evidenced in work, communication, collaboration styles, and other general workplace behaviors.

What We’d Like You to Have…

• Education/training specific to role.
• Prior experience in contemplative education.
• Bilingual Spanish/English.

Physical Requirements & Environmental Conditions

Maximum amount of weight employee must be able to lift/carry with or without reasonable accommodation(s):  25 pounds

During regular daily activities, employee must be able to do the following with or without reasonable accommodation: Stand, walk, sit, handle/finger, bend at the waist, reach above shoulder level, kneel and crouch. 

 During regular daily activities, employee may be exposed to the following: Interruptions/distractions

Naropa recognizes the following holidays throughout the year:

-Martin Luther King, Jr. Day

-Memorial Day

-Juneteenth

-Independence Day

-Labor Day

-Fall Break, 4th Thursday and Friday in November

-Winter Break, the last two weeks in December encompassing the Christmas holiday as well as New Year’s

Naropa’s health and welfare benefits include the following: medical, dental, vision, FSA, HSA, employer-paid short-term and long-term disability, employer-paid life insurance and accidental death and dismemberment, an employer-sponsored pre-tax retirement savings plan, which includes up to 2.5% employer matching, and a variety of voluntary, employee-paid supplemental insurance plans.

A comprehensive benefits package is available to full-time employees who work a minimum of 30 hours each week.

Employees who work 20 – 29 hours each week are eligible for only the employer-paid short-term & long-term disability, employer-paid life insurance & accidental death and dismemberment, and the retirement plan, which includes up to 2.5% employer matching.

Employees who work fewer than 20 hours per week are eligible to participate in Naropa’s retirement plan only, which includes up to 2.5% employer matching.

All regular full-time and part-time faculty and staff, including student workers, accrue sick leave benefits. Full-time and part-time staff positions accrue vacation and personal time. All leave accrual rates vary based on the position, hours worked, and years of service.

The University recognizes the importance of including its employees in its organizational mission and values and welcomes employees into the classroom to “touch the magic.” Specifically, regular employees are provided generous tuition remission opportunities for themselves and their family members.

Naropa University participates in the Council of Independent Colleges Tuition Exchange Program (CIC-TEP). CIC-TEP is a network of CIC colleges and universities willing to accept, tuition-free, students from families of full-time employees of other CIC participating institutions (full-time as designated by the employer/institution). Additional information can be found here: https://www.cic.edu/member-services/tuition-exchange-program