Objectives of this Role
· Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
· Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
· Oversee daily operations, while controlling and managing inventory and logistics
· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met
· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
Daily and Monthly Responsibilities
· Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
· Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime
· Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed
· Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention
· Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages
Skills and Qualifications
· High school diploma or GED
· 3+ years experience in a warehouse lead role managing hourly employees
· Proficient knowledge of warehouse procedure and policy
· Excellent problem-solving skills and leadership qualities
· Ability to work with all levels of company staff
· Comfortable delivering frequent direct written and oral feedback
Preferred Qualifications
Advanced degree in engineering or logistics
· Proficiency with SCM+ for warehouse management
Job Type: Full-time
Pay: $55,001.71 – $163,898.19 per year
Benefits:
Schedule:
Ability to commute/relocate:
Application Question(s):
License/Certification:
Work Location: One location
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