Northampton Housing Authority Hiring for Intake Clerk at Nazareth, PA Full Time

The Northampton County Housing Authority (NCHA) is a governmental Public Housing Agency organized under the laws of Pennsylvania and funded by the U.S. Department of Housing and Urban Development (HUD). NCHA is currently under new management with the mission to consistently improve the quality of low-income housing while providing opportunity for residents to reach their full potential for future independence.

Intake Clerk

An employee for this position is responsible for processing application for the public housing and housing choice voucher programs. Work involves ensuring that applicants are given fair and courteous treatment and that placements are made for conformance with approved HUD and agency policies and standards, deal with inquiries on the phone, and supply information regarding the organization and programs to the general public, clients and customers Work is performed with considerable independence.

Main Job Tasks, Duties and Responsibilities:

· Maintenance waiting list for public housing and housing choice voucher programs.

• Read and apply policy guidelines to unique queries.
• Able to perform arithmetic calculations, file documents.

· Must be organized and able to work independently.

• Prepare correspondence and documents

• Receive and sort mail and deliveries
• Schedule appointments
• Maintain appointment diary either manually or electronically

· Knowledge of HUD programs a plus but not necessary.

· Responds to all inquiries concerning the waiting list.

· Interviews applicants for eligibility, prepares and sends income verification forms to various agencies and places of applicants’ employment and income sources.

· Ability to learn in a fast-paced environment.

· Able to coordinate mass mailings.

· Must be computer literate.

· Ability to multitask.

· Ability to establish and maintain effective working relationships with other employees and the general public.

Minimum Experience and Training:

High school diploma and a combination of experience and post high school training in basic math and processing skills. (preferred).

Job Type: Full-Time /hourly

Hours: M-F 8:00am-4:30pm

Northampton County Housing Authority is an EOE employer.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Work Location: One location