Novapath Supply Chain Systems, Inc Hiring for Managed Transportation Operations Specialist at Greensboro–Winston-Salem–High Point Area Full Time

Due to rapid growth, Novapath Supply Chain Systems is searching for multiple positions within its North American Transportation Management business unit. The ideal candidates for our Managed Transportation Specialist position are currently employed by a third-party logistics company or other intermediary services company in a customer service, planning or operations specialist role.

We require a minimum of three years’ experience within a similar role as well as completion of at least an associates or technical college degree in business.

A day as an operations specialist at Novapath:

You maintain complete ownership of your assigned key customer from point of order creation and mode optimization through tendering, track and trace and confirmation of delivery.

You play a critical role on an operations sub team along with other specialists working as a cohesive team supporting each other during periods of surge. You share experiences and knowledge with each other from dealing with various types of opportunities and events associated with transportation coordination and management so that the entire team develops and learns together.

You represent your assigned key customer in all matters associated with carrier assignment, rates, mode managers, business analytics, and freight/audit/pay. This especially plays out when certain customer orders become delayed or need to be expedited.

You are accountable for monitoring key performance indicators corresponding to on time service, cost and quality. Your role is to quickly escalate any events or trends to your team lead and/or other management so that multiple functions are bought quickly together for solutioning.

You will execute your daily work on our proprietary world class transportation management system (TMS) that does require hands on experience using a TMS in your current or previous role.