NYC Careers Hiring for DIRECTOR, HR RECORDS MANAGEMENT AND SUPPORT SERVICES at Manhattan, NY Full Time

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.

Human Resources Solutions (HRS)/ HR Records Management is recruiting an Administrative Staff Analyst NM-II to function as the Director, HR Records Management and Administrative Services, who will:

• Manage administrative operations for archiving HR data, including research, review, and release of sensitive/confidential information, in accordance with executive guidelines and procedures, ensuring stipulations are followed as set forth by the Citywide Records Information Systems Guidelines and HRA’s Management Information Guidelines. Manage staff activities, following the stipulations as set forth by the Citywide Records Information Systems Guidelines and DSS’s Management Information guidelines, providing appropriate oversight to ensure integrity of scanning electronic and hard copy documents and appropriate indexing.
• Serve as liaison with the Contracts and Budget Division to facilitate the approval and implementation of service contracts; make recommendations to division management for contract awards, modifications and/or requests for contract extensions. Coordinate the preparation of service contract bid specifications and reviews documents required for all solicitations methods prior to advertising for bids/proposals with the Mayor’s Office of Contract Services (OCS) and processes procurement documents for contracts in accordance with the NYC Charter and the Procurement Policy Board (PPB) rules.
• Prepare contract documents for new contracts; prepares Form 5 and W720 documents for new contracts or revisions to existing contracts and uploads document in appropriate systems for approval and processing. Ensure the review and submission of vendor invoices for prompt and accurate payment.
• Recommend and coordinate with the program area to give access to HRA One Viewer or to other existing information management systems and resources. Determine whether the program area can or should use an existing system and processes or needs customization to meet specific archiving needs.
• Conduct business studies and analyses on processes ranging from analysis of a program’s existing records, existing office information systems to: eliminate the duplication of processes and information systems; and determine solutions and make recommendations on how to convert and consolidate a program area’s systems into one new database or recommend the use of existing databases. Provide information to management on business process findings and advises on customizing program management systems which includes granting privileges and issues surrounding security and incorporating ongoing storage capacity for managing personnel information.
• Liaise with ITS/other department and the program area in the planning, developing, and designing of automated systems or enhancements to existing ones to improve accurate digital storage and access to information. Provide oversight and support to ensure that program area needs are addressed and that ITS provides the necessary support from the implementation through to the finalization of a new business process.
• Represent HRS’s interests and its jurisdictional responsibility for safeguarding and providing Agency personnel during projects related to program area consolidation issues, to ensure compatibility of databases across departments to ensure that information can be seamlessly moved from one area (losing area) to another (receiving area), ensuring data integrity.
• Other duties as needed in accordance with operational needs.

Minimum Qual Requirements

1. A master’s degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in “1” above.

Preferred Skills

• Excellent leadership/supervisory skills
• Demonstrated ability to effectively assess and communicate business/operational needs
• Project management experience
• Procurement and contract knowledge
• Passport System knowledge
• Ability to communicate effectively with all levels of staff

Additional Information

**LOAN FORGIVENESS

The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DSS/HRA/DHS qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements.

Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:

https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

In addition, the Human Resources Administration/Department of Social Services offers competitive salaries and the following benefits:

Generous Pension Plans (The New York Employees’ Retirement System);

401(k) and Roth 457(k) Retirement Savings Programs;

U.S. Savings Bonds Flexible Spending Program;

Health Benefits, Dental, Vision Coverage, Prescription Drug Program;

Training and Professional Development;

Opportunity for Scholarship; College Savings Program;

Paid Holidays and Generous Annual Leave.

To Apply

APPLICANTS MUST BE IN THE PERMANENT ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE.

CLICK “APPLY NOW” BUTTON

55-a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.