O’Donnell Vein and Laser Hiring for Medical Receptionist Job at Annapolis, MD Full Time

**MAY BE REQUIRED TO TRAVEL TO EASTON, MD 1-2 DAYS PER WEEK**

O’Donnell Vein and Laser is looking for a Medical Receptionist to work in both our Annapolis and Easton, MD locations.

Position Summary

This position is the face of the practice and first smile that each client receives. This is an essential position for overall practice brand and client satisfaction and retention. Creates a welcoming environment for our guests, business partners, and office staff. Demonstrates empathy, emotional intelligence, and a sunny, outgoing disposition. Models versatility, a pleasant willingness to learn, exceptional teamwork, and a positive demeanor for all clients that keeps our clients happy and coming back!

Duties and responsibilities

• Properly open and close each day according to Standard Operating Procedures.
• Prepare the waiting area for clients, ensure cleanliness of reception area and bathroom at open and close of office.
• Maintain a clean; safe, fully stocked and well-organized work area.
• Obtain patient consent for completed procedures and scan into chart.
• Collect patient payments including copays and coinsurance using information provided by Billing Specialist.
• Escort patients to changing areas for procedures.
• Answer phones within 3 rings, direct calls to staff as appropriate.
• Manage and reconcile promotion programs for cosmetic patients.
• Meet and greet all patients and clients with a pleasant demeanor.
• Handle patient’s questions and concerns professionally and courteously.
• Check-out patients as well as take payments or make any appointments as needed.
• Distribute faxes to appropriate staff.
• Type welcome letter and mail new patient paperwork.
• Assist with laundry – wash and fold gowns and keep bins stocked.
• Reconcile receipts daily and provide to Billing Specialist.
• Schedule new patient, follow-ups, and cosmetic procedures.
• Ensure new patient paperwork is completed and filed in the computer or scanned.
• Pull charts for cosmetic procedures.
• Complete office inventory and provide list of need items to Office Manager.
• Call patients to schedule and complete appointment reminders.
• Keep track of timeliness communicating to medical staff when issues arise.
• Call patients for no-shows within 15 minutes of tardiness and notify doctor of status.

Qualifications

• Minimum of 2 years of experience in a medical office.
• Responsible use of confidential information.
• Ability to communicate and lead effectively and professionally in verbal, written and presentation form.
• EXCELLENT customer service and pleasant demeanor.

Ready to join a fun, growing, and professional team? Send your resume via email with availability for a phone interview.

Job Type: Full-time

Job Type: Full-time

Schedule:

• Monday to Friday

Experience:

• Medical Receptionist: 1 year (Preferred)

Location:

• Annapolis, MD (Required)

Work Location:

• Multiple locations

EMR Used:

• Not listed / Other

Typical start time:

• 8AM

Typical end time:

• 5PM

Job Duties:

• Greeting visitors
• Scheduling
• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls
• Correspondence

Financial Duties:

• Processing payments
• Purchasing office supplies

This Job Is Ideal for Someone Who Is:

• People-oriented — enjoys interacting with people and working on group projects
• High stress tolerance — thrives in a high-pressure environment
• Achievement-oriented — enjoys taking on challenges, even if they might fail
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction

Work Remotely:

• No

Work Location: Multiple Locations