Optum Hiring For Surgical Scheduling Coordinator – Reliant Medical Group at Worcester, MA  Full Time

Reliant Medical Group is seeking a compassionate, enthusiastic and professional Surgical Scheduling Coordinator to join their General and Vascular Surgery team in Worcester, MA. This is a Monday-Friday, 8:30am-5:00pm position. This position schedules, pre-registers and arranges pretesting for all patients with complete and accurate information; monitors timely access while demonstrating unparalleled customer service.

• Coordinates all patient appointments at multiple facilities as required.  Works with supervisor or others to develop enterprise-wide patient scheduling for testing, treatment, Pre-Admission Testing, surgery, physician referrals, and teaching.
• Verifies patient’s demographic and insurance information.  Pre-registers patients obtaining complete financial and demographic information and enters all information into computer in a timely and accurate manner.
• Verifies all insurance cards, documenting eligibility status.
• Collaborates with Referral Management when authorization is required.  Provides insurance companies with information and/or reports required to authorize procedures. Ensures second opinion has been obtained when required.
• Coordinates and processes all pre-admission activities. 
• Receives and routes incoming telephone calls.  Answers the telephone in a courteous and professional manner, identifying self and department.  Routes incoming calls to appropriate employee in a professional manner.  Maintains a complete and accurate message log to ensure appropriate routing of messages