Ovation by Avamere Hiring for Sales and Outreach Manager Job at Washington, UT Full Time

Our mission to enhance the life of every person we serve starts with our team members.

When you become part of Ovation, you really are joining a family.

Community Relations Director

Status: Full-Time

Shift: Tuesday – Saturday, 8:30am – 5:00pm

Location: Ovation Sienna Hills – 1525 East Ovation Place, Washington, Utah 84780

The primary purpose of your job position is to increase resident occupancy across the Ovation Sienna Hills campus using sales processes and relationship building. Community Relations Directors provide clients (prospective residents and their families and referral sources) with property and program information via lead management, property tours, personal visits, presentations and follow-up. Your role also includes facilitating the new Resident Move-in process by providing support team members with timely and accurate information.

Responsibilities:

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  Respond to new inquiries and execute follow-up processes and procedures to advance prospective residents through the sales process

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  Conduct tours using discovery and proper sales processes
  

• Log all sales activity into appropriate CRM

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  Participate in scheduled daily and weekly sales meetings
  

• Work as a team to develop creative strategies to advance prospective residents through the sales process

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  Develop and maintain a good working rapport with all facility departments to ensure appropriate and efficient decisions about prospective admissions and discharges are made

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  Complete an outreach plan, as assigned by supervisor, which generally includes delivering information to appropriate external medical professionals including success stories, thank you cards and clinical information

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  Create and uphold an atmosphere of warmth, patience, enthusiasm and a calm and cheerful environment

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  Complete face-to-face contacts with primary referral sources each day and maintain a sales call log

Qualifications:

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  Bachelor’s Degree from an accredited college or university in marketing or related field preferred

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  Must have 2-5 years of experience in sales, with proven ability to “close” a high percentage of quality leads

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  Recommended 1+ years of sales experience in a hospital, nursing facility or retirement community

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  Must present a professional appearance and reputation to represent Avamere and this facility

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  Must possess the ability to work independently; must be a self-starter

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  Experience with a Client Management System preferred

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  Knowledge and experience interacting with residents of this nature

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  Knowledge of patient admissions processes preferred

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  Maintain confidentiality of all resident care information in accordance with HIPAA guidelines

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  Must have a valid driver’s license and dependable vehicle for transportation

Employee Perks:

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  Employee meal credit

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  Tuition assistance

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  Career development opportunities

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  Employee assistance program featuring free counseling services, financial coaching, legal services and more

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  Generous PTO policy

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  401K retirement plan with employer contributions

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  Comprehensive benefits package with medical coverage, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage