Palmetto Family Dental Hiring for Office Manager Job at Zebulon, GA Full Time

The Office Manager works collaboratively with the dental team to make quality patient care a priority. The Office Manager interacts with patients as well as the team to provide information and to handle as well as resolve patient/team concerns with enthusiasm and empathy.

Loving our patients and our team is a must at Palmetto Family Dental!!

Desired Characteristics:

• Exceptional customer service skills

• Collect and receipt payments from patients at time of treatment

• Inform patients of financial treatment plan options

• Arrange payment schedule with patients

• Manage billing statements and information

• Prepare and submit claims for dental insurance

• Arrange supporting documents for insurance claims

• Respond and comply to request for insurance information

• Sort and distribute incoming and outing post

• Process all incoming and outgoing mail

• Process end of day

• Create daily and monthly reporting

• Respond efficiently to patient and doctor needs and inquiries

• Ensure the delivery of a quality dental experience to patients

• Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards

• Manage patient scheduling and direct patient traffic flow

• Present treatment plans to patients

• Organize and present financial arrangements to patients

• Oversee the processing of dental claims

• Coordinate with dental insurance companies to ensure claims are paid

• Manage specialist referral process

• Train, develop and manage a team to meet performance standards Determine team schedules and ensure operational standards are met

• Manage team member relations and make certain members have the necessary resources and support

• Monitor and maintain the office budget

• Organize and oversee supply purchases, equipment upgrades and operations expenses

• Complete administrative functions including bank deposits, revenue posting, team payroll and invoice processing

• Oversee collections and accounts receivable

• Write business correspondence and reports

• Run and analyze management reports

• Support marketing and promotion initiatives

• Maintain patient data according to regulations and company policies

• Ensure that records are stored securely and in compliance with privacy and security regulations

• Take responsibility for the appearance and functionality of the office

• Maintain and update all team files in accordance to GA standards

• Maintain facilities and equipment in accordance with hygiene and safety regulations

Come join a team that makes everyday rewarding!!

EMPLOYER NAME
Palmetto Family Dental of Zebulon
CONTACT PERSON
Jessica W.
LOCATION
Zebulon, GA 30295

Job Type: Full-time

Pay: $45,000.00 – $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Management Experience: 3 years (Preferred)
• Dental office experience: 2 years (Preferred)

Work Location: One location