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The HR Field Manager provides HR leadership for a geographical region. The positions focus is on building relationships with field employees and management while driving and executing key HR initiatives and programs throughout the market. This position works with HR and Operations Leadership to build a business partnership to ensure alignment between HR and Operations initiatives. This position also partners closely with Support Center Human Resources, Risk Management and Payroll as needed.
Essential Duties and Responsibilities
Directs the investigation and resolution of employee relations issues and EEOC charge responses. Acts as a consultant to managers for employee relations activities, including complaints and documentation.
Partner with Director of Operations, Areas Directors and others with bench plan tracking and review. Assist with succession planning, sourcing and recruitment (internal and external sourcing).
Participates in or conducts regular Manager Training classes for new and current managers. Focus of class on manager administrative duties and HR training.
Conducts regular store visits. Builds relationships with managers and staff. Performs HR audits (posters, files, I-9s). Conducts staff surveys, fireside chats and other engagement discussions.
Manage all recruitment activities, and report all staff levels and needs.
Main point of contact for HRIS paperwork from field management. Ensures correct process has been followed (transfers, LOA, background check, documentation, etc.) and approvals have been granted. Tracks changes for reporting purposes. Forwards paperwork to Payroll for processing.
Prepares and sends offer letters to new management hires. Tracks receipt of signed offer letter.
Manages background check process. Consults with management when necessary.
Maintains personnel files for Management, Bakery Team and Above Store employees.
Field employee phone calls and emails. Answer questions directly and/or route to appropriate HR contact.
Education and Experience
Minimum 5 years related HR experience, preferably in similar role/environment with multi-units
Bachelors degree required. Professional SHRM certification a plus.
Demonstrates high integrity and high level of HR professionalism and expertise
Ability to work in a fast paced, changing environment with multiple priorities. Demonstrates adaptability handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity, demonstrates flexibility.
High standards and a drive for excellence. Committed to quality and has a strong attention to detail.
Ability to effectively work and communicate with people at all levels within the organization.
Ability to lead and influence others in non-reporting relationships.
Strong organizational, problem solving, and analytical skills with a demonstrated history of managing priorities, workflow, and multiple processes simultaneously.
Strong interpersonal skills; proven ability to understand and respond to a diverse population including restaurant Team Members and Managers, Above Store Leaders, and Senior Leaders across Bell American.
Strategic thinker, ability to partner with others to move strategy into action; strong ability to execute.
Team player – shows commitment to team objectives; values each persons contribution to the team; encourages the participation and involvement of everyone on the team; contributes own fair share of effort to the teams work.
Demonstrates excellent change leadership skills; able to guide organizations through change to achieve business results.
Perks for our employees:
Competitive salary
Health Benefits
401(k) plan with a company match
Paid vacation
Development opportunities
Why Work for Pan American Group?
Pan American Group is a growing franchise that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to his or her fullest potential.
For a copy of Flynn Restaurant Groups Workplace Privacy Notice, please visit http://www.flynnrestaurantgroup.com/workplace-privacy-notice/.
Brand: Pan American Group
Address: 5301 Grove Rd Pittsburgh, PA – 15236
Property Description: 4004 – PA 2 Regional Office
Property Number: 9901
