Parabolic Performance & Rehabilitation Hiring for Medical Receptionist/Front Desk Job at Montclair, NJ Full Time

Parabolic Performance and Rehab has six full-service physical therapy and sports performance centers. All facilities are designed to provide an ideal environment where physical therapy and performance training co-exist. The office is a fast-paced environment managing high volume customer traffic and calls. The position requires the ability to be welcoming and friendly to all clients and potential clients that visit Parabolic.

Job Summary:

The Physical Therapy Receptionist will be the face of Parabolic. Internally referred to as the Client Care Associate (CCA), the person in this role will attend to clients and patients with exceptional professionalism. The CCA will simultaneously provide support to all staff: therapists, performance coaches, and administration across multiple locations. This is a Full-Time Position requiring at minimum 35 – 40 hours per week. This position may require candidate to work rotating locations/weekends.

Education and experience:

• High School Diploma required; Associate’s Degree preferred
• Minimum of 3 years experience as a front desk representative in a healthcare or outpatient physical therapy environment and/or gym-like setting
• Minimum of 3 years experience with verification/authorization of insurance

Skills and abilities:

• Strong background with insurance verifications and authorizations
• Working knowledge of MS, Excel, Outlook and Work 2007 or higher
• Experience in Sales and Marketing preferred
• Past exposure to POS software and WebPT, ClubReady, or similar systems
• Excellent customer service sills
• Professional appearance and demeanor
• Positive attitude
• Excellent interpersonal skills

Responsibilities:

• Greet and assist all clients and patients with check-in process
• Insurance verification and authorizations
• Collect Co-Insurance payments and all fees proctored
• Register new patients and clients in electronic data base, ie.WebPT
• Manage multiple phone lines and respond to all inquiries in a timely manner
• Take reservations for performance classes and programs offered
• Maintain physical therapy schedule
• Open and close facility as trained
• Assist in the maintenance of facility cleanliness
• Process EMR, scan, file, and fax necessary documents
• Assist in the selling of Performance Training Packages
• Sales and marketing of performance training, physical therapy, and other services
• Process payments through a POS system, close out cash register, collect checks, and secure them for billing department

Please note these job duties are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Job Type: Full-time

Pay: $15.00 – $18.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends

Supplemental pay types:

• Bonus pay

Experience:

• Insurance Verification: 3 years (Preferred)
• EMR: 3 years (Preferred)
• Working In A Medical Office: 2 years (Preferred)
• Customer Service: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location:

• Multiple locations

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Achievement-oriented — enjoys taking on challenges, even if they might fail
• Autonomous/Independent — enjoys working with little direction
• High stress tolerance — thrives in a high-pressure environment

Company’s website:

• www.goparabolic.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location: Multiple Locations