Patient Shield LLC Hiring for Medical Collections Specialist Job at Pompano Beach, FL Full Time

Patient Shield works closely with substance abuse and behavioral health treatment facilities to provide collection services for outstanding patient responsibility balances. Patient Shield prides itself on working closely with patients and their family members to resolve outstanding balances.

Patient Shield is actively seeking a Medical Collections Specialist to be responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing delinquencies.

Detailed Responsibilities:

• Reviews and contacts delinquent accounts to solicit payment and/or provide payment plan options.
• Contacts patients to identify and resolve account collection problems for maximum collection results.
• Maintains record of collections activities, status of accounts, daily and monthly reports, and/or other reports required or requested.
• Adjusts accounts appropriately and applies financial hardship, bad debt, or unresolved status.
• Communicates with other office staff regarding patient balances or other collection related issues.

Requirements:

• 3 years of experience in collections field, preferably healthcare collections
• Strong knowledge of computer billing systems
• Ability to work well individually and in a team environment
• Credit card processing experience
• Experience working with customer service/billing department
• Proficient with Microsoft Office
• Excellent oral and written communication skills

What We Offer:

• Ongoing career-focused training
• Base pay plus large commission
• Uncapped commission based off the amount you collect each month

Affirmative Action/EEO statement

Patient Shield provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $80,000.00 – $150,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Pompano Beach, FL 33064: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Collections: 3 years (Preferred)
• Healthcare: 1 year (Preferred)

Work Location: One location