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Job Description
About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000 + merchants and millions of consumers.
As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.
Purpose of this role: Be part of the PayU team! We are looking for team players who delight in their work and embrace innovation. This role offers an existing combination of sales, management, and problem-solving skills to quickly build and maintain relationships internally across all PayU regions as well as vertically, across merchant organizations. What you will do: Design a strategic plan to grow the portfolio of merchants ensuring profitability and permanence in the time. Demonstrate strong project management skills in the interaction with key internal stakeholders and close collaboration with cross-functional teams including, but not limited to Risk, Pricing, Legal & Compliance, Integration, Operations, Technology and Product. Monitor client performance continuously and design action plans according to the results of this studies. Ensure account performance in terms of sales, profitability, quality, and service Complete strategic customer account plans that meet company standards, avoiding churn of merchants Work with autonomy looking for solutions and proposing new products based on the experience with the clients. Proactively and recursively identify clients’ needs. Design programs and strategies that help customers fulfill their goals. Maintain high customer satisfaction ratings that meet company standards. Build and maintain product knowledge within clients. Keep abreast of product enhancements and latest industry trends to provide feedback to product and sales management teams. Own end to end account management of assigned accounts. What you’ll need to succeed: Be based in one of our key hiring locations or be able to work from there – in the USA the following states: California, Illinois, New York, New Jersey, Rhode Island, Virginia, Nevada, Washington, and Florida state Bachelor’s degree in marketing, engineering, finance, or other business area. 6+ years of account management of enterprise level accounts Relentless drive to succeed and strong self-motivation Solid understanding of online payments, e-commerce, card acquiring and alternative payment methods Strong international and multicultural experience Structured consultative selling approach and methodology, understanding of key stakeholders on the account Consistent over-achievement track record in sales Ability to manage upsell opportunities on existing accounts Experience of working in both large multinational and ideally more entrepreneurial companies Ability to manage senior stakeholders – internal and external – irrespective of reporting lines Ability to project manage deals through risk, compliance, operations, and other functions requirements with a problem-solving attitude About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com
Our Commitment To Building A Diverse And Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.
