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Position Open Until Filled
Minimum starting pay for this position is $68,640 annually or commensurate with experience
PHYSICAL OFFICE LOCATION: PEC Technology Center – 1506 US-281, Johnson City, TX 78636
Hybrid work options available
Position Summary
This position is responsible for performing duties required in the implementation, operation and maintenance of the company’s computer network.
Essential Duties and Responsibilities
- Improve service and efficiency with progressive technology
- Install, test and troubleshoot the local area networks and wide area networks
- Conduct performance tuning
- Integrate multiple technologies, hardware and software
- Manage inventory, track maintenance and ensure vendor contract provisions are met
- Work with existing plans to support the infrastructure network needs
- Document updates to Information Technology Department procedures
- Monitor and provide reports on enterprise network performance
- Assist with systems for continuity of operations during any disaster recovery or other emergency situations
- Interact with end users for correct network and system utilization
- Consult with users, management, vendors and technicians to assess computing needs and system requirements
- Install, maintain and monitor security measures
- Ensure compliance with NERC, FERC and ERCOT Reliability standards including Critical Infrastructure Protection Standards
- Participate in maintaining availability of Control System environments
- Document changes made to systems or equipment through appropriate change management, communications and record keeping practices
- Maintain the security of confidential information
- Stay abreast of advances in technology
- Demonstrate regular and prompt attendance
- Performs other related duties as necessary or assigned.
Supervisory and/or Leadership Responsibilities
None
Knowledge, Skills and Abilities
- Knowledge of using computers and computer systems, including hardware and software to set up functions, enter data or process information
- Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- Knowledge of DNS, DHCP, TFTP, routing, firewalls, e-mail, distributed authentication, VPN’s, telecommunications issues and other network administration concerns, particularly in complex LAN and WAN environments
- Skilled in time management
- Skilled in handling multiple tasks, prioritizing and changing priorities
- Skilled in identifying, analyzing and resolving problems
- Ability to set priorities
- Ability to communicate effectively verbally and in writing
- Ability to listen to and understand information verbally and in writing
Minimum Qualifications – (Education, Experience, Certification, & Licensing)
- Associate or Bachelor’s Degree in a related field
- Directly related experience may substitute for education
- One year experience in network related systems
- Cisco Certified Technician (CCT) preferred
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- The employee may be required to stand; reach with hands and arms, stoop and kneel
- The employee may be required to sit or stand for long periods of time
- The employee may be required to lift, carry, push, pull or move up to 25 pounds
- The employee may be required to travel
- Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
- This position may be required to work more than 40 hours per week
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.
Pedernales Electric Cooperative will not discriminate against apprenticeship applicants or apprentices based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Pedernales Electric Cooperative will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.