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JOB DESCRIPTION
TITLE: HUMAN RESOURCES Generalist (RECRUITER)
DEFINITION: Reporting to the Human Resources Manager this position will be responsible for the overall recruitment, employee onboarding, retention, coordination, and the administration of employee related programs including but not limited to employee relations, benefits programs including medical and other plans, FMLA/Disability leaves, employee safety, Worker’s and Unemployment Compensation and other programs as needed. This position will also work to develop and coordinate external partnerships with higher education networks to further develop internship opportunities within PCA.
QUALIFICATION:
Education:
v BA/BS in Human Resources/Organizational Development or equivalent field required.
v MA/MS in Human Resources/Organizational Development or related field preferred.
v PHR required, SPHR preferred.
Experience:
v Minimum 3-5 years experience in HR functions required with emphasis in benefits and employment activities. MA/MS may waive some experience requirements.
v Functional knowledge of talent acquisition and recruiting strategies
v Technically proficient in HRIS, MS Office (Word, Excel, PowerPoint, Outlook) ATS and/or equivalent. PeopleSoft experience preferred.
Professional Characteristics:
v Ability to communicate with all levels of staff
v Effective written and verbal communication skills
v Excellent interpersonal skills
v Excellent organizational skills, flexibility and ability to deal with stressful situations
v Ability to obtain new IT skills
v Critical Thinking Ability – to use logic and reasoning to when faced with problems
v Judgment and Decision Making Ability- considering the relative costs and benefits of potential actions to choose the most appropriate one.
v Complex Problem Solving Ability – identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
DUTIES AND FUNCTIONS:
a. Develops, manages and coordinates all recruiting and hiring activities in conjunction with hiring departments. Recommends strategies and plans to improve recruiting and employment practices. Assists departments in developing procedures and methods for hiring needed staff.
b. Coordinates, participates and represents PCA in recruitment job fairs, high school and college recruiting and other internal and external recruiting activities.
c. Establish and maintain relationships with PCA employees; responding to questions, concerns, and problems in an accurate and confidential manner. According to the circumstances, provide guidance and recommendations for problem resolution to department or individuals.
d. Works to develop, coordinate and manage an agency wide student internship program with identified networks and partnership appropriate to PCA.
e. Assists in the implementation of all current and future benefit plans, activities and contracts including wellness/ disability management, retirement and other programs as needed.
f. Assists the PCA HR department in preparing effective communication processes to inform employees of benefits, changes and revisions, using intranet and printed materials. Ensures that relevant information is posted in appropriate places on I-net. Answers employees questions regarding benefits plans.
g. Under the direction of the HR Manager, administers Unemployment and Worker’s Compensation claims, ensuring claims are processed in accordance with appropriate procedures. Provides and completes required information and forms to ensure timely responses. Files appeals and participates in the appeals process as required. Monitors monthly UC self-funded charge. Attends UC appeals as needed.
h. Assists in analyzing staffing needs and reviewing job descriptions periodically. Assists with recruiting applicants by representing the company at selected job fairs, maintaining liaison with local schools and associations. Contracts with outside organizations and suppliers to provide services such as temporary staff, internet recruiting, employment and educational verifications.
i. Coordinates safety matters and issues involving PCA employees. Works with Safety Committee to develop and implement safety procedures as needed.
j. Assists in identifying new HR IT needs and software products to fulfill these needs. Assist in generating PeopleSoft queries and reports along with narrative explanations and recommendations for departments. Supervise processes to create and maintain PeopleSoft data including the assignment of position numbers, job codes, and security access for new departments.
k. Coordinates and administers reimbursement for tuition assistance, employee referral and recruitment bonus programs.
l. Participates in HR quality assurance activities while also providing assistance to Human Resources Manager and other staff members in dealing with HR projects as required.
m. All other duties assigned.
PERFORMANCE EXPECTATIONS:
v Remain organized and interact well with others.
v Flexibly manage multiple priorities
v Ability to exercise sound judgment when responding to employee questions/issues.
v Proactively address agency needs
v Responsiveness to employee related issues/complaints
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