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The Operations Manager will coordinate the service delivery functions within an assigned geographical area and supports the Regional Operations Manager with employee management and administrative oversight.
Essential Functions:
- Represent Pinkerton core values of integrity, vigilance, and excellence.
- Oversee and coordinate scheduling of the security consultants, part time employees, and contractors.
- Ensure all services are conducted in a timely and professional manner and aligned with Pinkerton Service Delivery Standards;
- Address questions and/or concerns quickly and effectively.
- Communicate employee performance concerns and/or status updates to the Regional Operations Manager.
- Serve as the point of contact in support of ongoing projects.
- Perform various investigative and protective details, as assigned.
- Assist with general administrative and operational functions.
- All other duties, as assigned.
Education, Experience, and Certifications:
Bachelor degree preferred with at least three years of security operations and/or business management experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Competencies:
- Able to carry out responsibilities with little or no supervision.
- Solid project management skills.
- Able to multi-task and organize workload for effective implementation.
- Results driven.
- Able to interact effectively at all levels and across diverse cultures.
- Serve as an effective team leader.
- Able to adapt as the external environment and organization evolves.
- Effective written and verbal communication skills.
- Computer skills; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Exposure to sensitive and confidential information.
- Regular computer usage.
- Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
- Occasional reaching and lifting of small objects and operating office equipment.
- Ability to adjust focus between close and distance vision.
- Frequent sitting, standing, and/or walking.
- Travel, as required.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
