Planned Parenthood Gulf Coast Hiring for Health Center Assistant I at Houston, TX Full Time

• Bilingual candidates encouraged to apply***

Planned Parenthood Gulf Coast (PPGC) is the nations leading womens health care provider, educator, and advocate, serving women, men, teens and families. For over 100 years, PPGC has done more than any other organization in the United States to improve womens health and safety, prevent unintended pregnancies, and advance the right and ability of individuals and families to make informed and responsible health care decisions.

Requirements

• Accurately explain all FDA approved birth control methods
• Provide specific instructions on the patients selected birth control method
• Refer callers seeking information about abortion to the Call Center or Surgical Services
• Inform callers in a non-directive manner about all options available to them in the event of an unintended pregnancy and make a referral for service based on the callers needs
• Describe the difference between medication and surgical abortion
• Answers telephones, makes and confirms appointments appropriately both on the phone and in the appointment system. Screens patients financial status and confirms fee information.
• Makes accurate entries into data system for medical visits and collection of fees. Ensures information is correct in both data system and paperwork including patient chart.
• Correctly follows all cash, check and credit/debit card handling procedures. Prepares and ensures accuracy of bank deposits, daily balances, and end of day cashiering procedures.
• Interviews patients, takes vital signs and completes all required documentation accurately. Provides patient information per Planned Parenthood policies and protocols.
• Performs lab procedures and controls according to protocols. Maintains accurate lab records and compliance standards.
• Performs phlebotomy and high complexity lab tests specific to program design.
• May perform research duties which include, but are not limited to recruiting and referring patients to research studies, screening patients for eligibility, obtaining informed consent from patients, documenting study data in ECW or paper as indicated, set-up of study specimens for NP collection
• Helps to maintain patient records, filing systems, data systems, patient logs.
• Prepares exam and procedure rooms for patients; keeps all areas clean and fully stocked. Assists physicians/clinicians as needed.
• Strictly follows all OSHA guidelines for reducing risk of exposure to blood borne pathogens and in the handling and disposal of hazardous waste. Uses PPE as required.
• Appropriately resolves or refers all patient issues, problems or complaints.
• Ensures patient confidentiality at all times.
• Assists in preparing monthly supply requisitions and maintaining inventory control.
• Interacts/communicates with patients in a non-judgmental, non-directive and non-biased manner.
• Assists with patient recall and follow-up, as assigned by supervisor.
• Travels to other health centers as required by the Health Center Manager/Director.

Education

• High School diploma/GED required.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Planned Parenthood Gulf Coast is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Planned Parenthood is an equal opportunity employer. We are dedicated to ensuring that all of

our decisions regarding all aspects of the employment relationship including recruiting, hiring,

promotions, assignment, training, access to social and recreational programs, discharge,

compensation, benefits, and the terms, conditions, and privileges of employment are in

accordance with our principles of equal opportunity. It is Planned Parenthoods policy that, in

exercising our management responsibilities, we will not discriminate against teammates or

applicants on the basis of race, color, national origin, ethnicity, religion, age, sex, gender, marital

status, sexual orientation, gender identity, gender expression, genetic information, military

service, covered veteran status, physical or mental disability, pregnancy, childbirth, or related

medical conditions, political opinions or affiliations, or on the basis of any other status protected

by applicable federal, state, and/or local law. It is our objective to hire and promote individuals

who are qualified for positions by virtue of job-related considerations such as education,