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Job Description
RECIEVE ONE (1) ROUNDTRIP TICKET TO LAS VEGAS!!!
- Candidates who are hired within the month of August 2022 will receive one (1) roundtrip ticket (air only). Tickets must be booked with Corporate Travel and the employee must complete the introductory period of six months for eligibility. See travel disclaimer below.
Starting $20/hr plus commission eligible upon hire with an uncapped earning potential!
As a part of our team, after one (1) year of employment you will receive two (2) Travel Tickets annually which equates to $650 per ticket! You can fly anywhere in the world your heart desires!
** Travel tickets increase as your seniority increases **
This position is based on the Island of Oahu. You must be living on island to be considered for the position. If interested, you must complete an online application.
We are now hiring a Concierge Sales Agent – Japanese Bilingual who will serve as Ambassadors of Aloha to help others experience our beautiful Island in ways they will never forget. As a Concierge Sales Agent you will be working closely with our guests to book their activities and tours while they are on the Island of Oahu. You may also be booking tours and activities on the neighbor islands for our guest depending on their travel needs.
Due to the COVID-19 pandemic, onboarding & partial training for this position may be remote. However, this position will be based at a hotel concierge desk. We have multiple hotel locations within Waikiki.
Salary: $20/hr + uncapped earning potential on commission
Status: Full Time
Location: Primary location will be based at Aulani, A Disney Resort & Spa. Upon hire, you may be scheduled at other locations in Waikiki, until proper training is completed.
Qualifications :
Prior experience in sales and/or customer service (1-3 years, preferred)
Experience in working within the tourism/hospitality/travel field (highly preferred)
Exceptional sales and customer service skills (highly preferred)
Knowledge of the Hawaiian Islands
Knowledge of the Tours and Activities we have to offer (training provided)
Ability to grasp customer requirements and cater to individual needs
Love for interacting with people from different cultures
Ability to take initiative, work independently and multi-task in a fast paced environment
Excellent verbal and written communication skills (required)
Basic computer literacy (required)
Experience using a POS system (preferred, training provided)
Able to read, write and speak English fluently (required)
Able to read, write and speak Japanese fluently (required)
Travel Disclaimer
All promotional travel will be booked based on the lowest economy class fare and schedule/routing available. Employees may request a higher fare (due to fare type, cabin class, or schedule preference), but any requested deviations from the offered flight schedule shall result in the Employee paying any resulting difference in fare.
Benefits to working at Pleasant Holidays:
- Medical (with prescription)
- Vision
- Dental
- Flexible Spending Accounts
- Paid Time Off for Holidays, Vacation, and Illness
- Company paid Life Insurance
- Long Term Disability
- 401(k) Plan
- AFLAC Plans
- Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!
Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving 17 million AAA Members across 21 states.
Pleasant Holidays is an Equal Opportunity Employer
Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws
