About Us
Positive ABA is an accredited Behavioral Health Center of Excellence (BCHOE) organization where working with children is our passion. We are looking for an operations manager to become a part of our extraordinary team. We are dedicated professionals who are interested in maximizing community supports and individual potential. We truly invest our hearts into our clients and are committed to meeting the unique needs of both our clients and employees.
Becoming an employee at PABA is more than having a job; it is changing lives, one client at a time. We believe in upholding our ethical codes above all else and ensuring a standard of excellence in all that we do. Our employees work as a cohesive team of supportive professionals who work together, treat each other with respect, integrity, encouragement, and heart.
Job Summary
The Operations Manager in this position will represent Positive ABA professionally and ethically to internal and external stakeholders, including upholding all company standards and values. The Operations Manager will support therapists who provide behavior therapy for children with special needs, like autism. A primary responsibility of this position is to work with insurance companies, on obtaining authorizations, adding our therapist to their preferred provider network, and ensuring that our organization meets all the plan requirements for every insurance company we work with. This person will be the liaison and insurance expert for our company.
In addition to insurance, The operations manager is expected to pursue strategic and operational objectives, develop, implement, and maintain standard operating procedures, track and improve key metrics, perform quality and compliance audits, maintain working knowledge of policies, payroll, and other business information to answer staff questions, help create and enforce handbook policies, monitor daily operations and addresses potential issues when they arise, monitor budgets and staff spend to stay within policies, develop staff to grow along their career path, meet regularly with the Clinical Director and Director along with attend required trainings and meetings, and ensure compliance with OSHA, HIPAA, and other regulatory agencies.
The individual in this position will be responsible for managing small office staff, is ultimately responsible for the completion of all administrative staff duties, is accountable for facility cleaning, hygiene, safety and maintenance including utilization of approved vendors; ensure all procedures are followed and documentation is maintained, portions of employee hiring, training, and onboarding, managing our EMR system, submitting payroll, collecting patient copays/cost shares, accounting functions, budgets, attending marketing events, lead outreach efforts to meet minimum growth requirements each month and establish mutually beneficial relationships with community entities (e.g. schools, doctor offices, parent organizations, etc.), improve annual revenue, create new revenue streams, interacting with patients and their families, managing and onboarding patient referrals, some HR functions, and IT. This position requires diverse skills and knowledge base, high energy, and the ability to multi-manage and prioritize tasks while working fast and efficiently. All other duties assigned.
Qualifications:
Benefits:
· Health, Dental, & Vision insurance
· 401K plans
· Paid sick time
· Paid time off
· Highly competitive compensation
· Flexible scheduling
· Referral program
·And much more
Job Type: Full-time
Schedule: Monday to Friday and Special Events
Must be present in office (or online during telecommuting days) during normal working hours
Education: Minimum of Associates Degree (Preferred)
Experience: Experience in an operations role or an equivalent, with at least 3+ years of management experience (preferred)
Compensation: $50,000 – $60,000 a year depending on experience
Work Location: Queen Creek, Arizona
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status. Positive ABA is a Drug Free Workplace
Job Type: Full-time
Schedule:
Education:
Work Location: One location
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