Since we opened our doors in 1994, we’ve been on our own entrepreneurial journey that has taken us from a small office in Kailua-Kona to one of Hawaii’s most successful companies. Today our team is bigger, but our purpose remains: Empowering employers to succeed in Hawaii. For more information about our purpose and solution, visit Proservice.com.
By joining us, you’re becoming a member of our #PROhana. Being a part of the #PROhana includes working for an high performing organization and service culture, that has been recognized as one of Hawaii’s Best Places to work for 16 years. If you’re an individual that values and has a high bar of excellence, empathy, ownership mentality, resourcefulness, and tenacity, we want to hear from you! To learn more about our culture and other career opportunities, visit Proservice.com/career
Role Overview
As an HR Consultant, you’ll be part of a strategic team made up of HR and labor law experts, serving as a trusted HR advisor by providing strategic and tactical HR guidance to minimize the regulatory exposure of our clients. You’ll play a key role in keeping up to date with HR regulatory compliance changes, and sharing that newfound knowledge with our clients and internal teams. We’re looking for individuals that have a proven track record of experience in HR compliance and consulting.
Responsibilities:
Strategic Consultations. Provides strategic advice and practical solutions to complex HR related issues to achieve the business and compliance goals of the client’s organization and ProService. Conducts legal research assignments on behalf of clients. Consultations can range on a variety of topics including but not limited to
HR Best Practices (Hiring, Performance Management, Termination)
Claim Mitigation (Harassment, Sexual Harassment, and Discrimination)
COVID-19 Policies, Programs and Best Practices
Regulatory Compliance (EEOC, FMLA, etc.)
Development of and compliance with company handbook policies and procedures
Minimizes Risk Exposure. Ensures that solutions minimize risk exposure to regulatory actions and lawsuits. Assists with workplace investigations responding to internal and external complaints, responds to complaints from agencies including but not limited to EEOC, HCRC, DLIR, DOL. Assists with minimizing the utilization of client EPLI programs.
Client Service. Partners with various cross functional teams (Client Success, Operations, Sales) to support client solutioning.
Employee Handbooks. Assist current and new clients with creating, revising and reviewing employee handbooks and handbook addenda to ensure compliance with applicable federal and state labor laws in a timely and efficient manner.
Requirements & Qualifications:
Experience:
5+ years of HR Experience in consulting, compliance, or management is required.
Prior experience working with multiple industries, with varying levels of leadership within an organization (C-suite, Small Business Owners, Front Line Supervisors, etc.) is required.
Certifications including SPHR, PHR, SHRM-CP, SHRM-SCP are a plus.
Client Focus – Meets internal and external client needs in ways that provide satisfaction and excellent results for the customer. Establishes “partner” relationships with clients. Regarded as visible and accessible by clients. Regularly monitors client satisfaction.
Verbal Communication – Communicates effectively one to one, in small groups, and in public speaking contexts. Demonstrates fluency and “quickness on one’s feet,” clarity of organization of thought processes, and command of the language. Easily articulates vision and standards. Keeps people informed.
Written Communication – Writes clear, precise, well-organized emails, memos, letters, and proposals while using appropriate vocabulary, grammar, and word usage, and creating the appropriate “tone.
Judgment/Decision Making – Demonstrates consistent logic, rationality, and objectivity in decision-making. Achieves balance between quick decisiveness and slower more thorough approaches, i.e., is neither indecisive nor a quick judge. Shows common sense. Anticipates consequences of decisions.
Analysis Skills – Identifies significant problems and opportunities. Analyzes problems in depth. Relates and compares data from different sources. Able to determine root causes and subtle relationships among data from various sources. Exhibits a probing mind. Achieves penetrating insights.
Intelligence Skills – Demonstrates ability to acquire understanding and absorb new information rapidly. A “Quick Study.” This competency reflects neither motivation to learn nor willingness to accept change; rather it reflects the intellectual capacity that, when combined with motivation, results in learning.
Integrity – Does not ethically cut corners. Remains consistent in terms of what one says and does and in terms of behavior towards others. Earns trust of coworkers. Maintains confidence. Puts organization’s interests above self. Does what is right. “Fights fair.” Intellectually honest; does not “play games” with facts to win a point.
Listening – “Tunes in” accurately to the opinions, feelings, and needs of people. Understands impact of one’s behavior on others. Empathetic. Patient. Lets others speak. Able to summarize and repeat a person’s point of view.
Team Player – Reaches out to peers to tear down walls or remove roadblocks. Overcomes “we-they” relationships. Approachable. Earns a reputation for leading peers toward support of what is best for the total company. Cooperates with supervisors and establishes collaborative relationships with peers (without being pushy).
Benefits & Perks
Paid Parental Leave
Student Loan Repayment Assistance
401k Company Match
Generous paid time off including 7 observed holidays, floating holidays, and paid volunteer time.
Company contribution towards individual healthcare plans (medical, drug, vision, and dental)
Flexible Spending, Life, and Accident insurance programs
ProService Hawaii is proud to be an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, and local law. ProService is committed to providing access, equal opportunity and reasonable accommodation. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] or you may call us at 808-394-8878.
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