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Job Description
Microsoft Windows Engineer
Are you a solid Microsoft Windows Engineer looking for your next opportunity? We have a fantastic opening with a rapidly growing technology solutions company in Westlake, OH!
You will be an integral part of a company that provides the industry’s most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.
Responsibilities:
This position is responsible for providing Production Pre- and Post-Sales services to the Technology Team
Designs solutions that meet customer needs and beat the competition.
- Develops strong relationships with the sales team, Operations, and key technical customer contacts; creates and delivers high-impact solution presentations.
- Executes technology strategies with minimal input from managers for a higher level of financial responsibility.
- Promotes solutions encompassing a wide range of products or services and technologies.
- Leads technical presentations on solutions and services and the use of these technologies in the customer business environment.
Essential Functions / Knowledge Requirements
Technical Skills – Uses advanced domain/solutions knowledge to competitive advantage. Stay current on current trends in technology as it relates to hardware and software solutions. Ensure that all required OEM certifications are completed and kept up to date. Work with OEMs to develop and maintain AIDC product “Battle Cards” for Sales Team reference
Knowledge of AIDC and Consumer hardware – Provides input into the development of business products/services; understands and follows multi-business protocols
Sales Skills – Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships. Translating and explaining highly complex technical information to customers and clients.
MDM Skills – Learn multiple Mobile Device Managers and offer technical solutions for customer environments. Maintain MDM documentation that will be a quick reference guide to other engineers. Foster employee engagement and people development.
Business Acumen – Develops business solutions and directly addresses financial issues resulting in profitable revenue growth; able to coordinate and present complete, complex solutions that meet customer needs and beat the competition
Market/customer Knowledge – Acts as a resource to customers based on an intimate knowledge of relevant industries and needs. Attend meetings with project teams; identify project objectives, deliverables, and deadlines.
Qualifications
5+ years of experience in Security Engineering or consulting, and, or Systems Administration with a focus on security. Experience with endpoint security, server security, or threat analytics
3+ years of customer-facing support experience
3+ years of experience on Windows Server, Windows Client, Active Directory and, or Azure Active Directory Administration
Enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments.
Technical Requirements:
Microsoft SSCM
Intune (EndPoint Manager)
Active Directory
Azure experience
Windows Golden Image creation
PowerShell
High School Diploma with a minimum of 3+ years of experiences troubleshooting, mobile computing hardware, and/or software experience. Associates Degree with a minimum of 5 years of experience preferred.
Willingness to take on challenges and to continually adapt to new requirements through research, learning, and growth. Adaptability and flexibility are required.
Ability to interact with people of all backgrounds with respect.
Ability to accept critical feedback with a positive attitude. Willingness to admit to mistakes.
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to calmly handle pressure situations that involve the restoration of critical operations.
Must be able to pass a background check
Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
