Radisson – Hotels Hiring for Division of Radisson Hotels Americas Job at Fire Lake Restaurant Bartender Full Time

At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it’s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team’s talents.

Radisson Hotel Group Americas is proud to be one of the world’s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.

Fire Lake Restaurant Bartender Position Summary

Stylish and sophisticated, the Radisson Blu Anaheim. Upper-upscale hospitality. Stunning world class design and service Grand Opening Summer 2021

Following standards and procedures to provide timely, accurate, and friendly service by:

• Ensuring the opening checklist is completed and that the restaurant is prepared for opening

• In the absence of a host, reviewing reservations, establishing a floor map for smooth seating, and assigning server sections
• Assuring staff is aware of beverage specials
• Observing customers as they enter the restaurant and assure they are greeted promptly and properly and seated in a friendly manner
• Monitoring and observing guests’ dining experience, ensuring guests are satisfied with the food and service
• Responding promptly and courteously to any requests
• Being available to fill in as needed to ensure the smooth operation of the lounge and restaurant
• Taking beverage orders from guests and servers
• Preparing and serving alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes
• Presenting drink menus, making recommendations and answering questions regarding beverages
• Up selling drink specials and food items as directed by management
• Learning the names of patrons and personally recognizing regulars
• Recording drink orders accurately and immediately into the Point of Sale system
• Accepting guest payment, processing credit card charges and making change (if applicable)
• Washing and sterilizing glassware and bar tools/utensils
• Preparing garnishes for all drinks and ensuring freshness, labeling and properly rotating of product.
• Maintaining bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
• Clearing and resetting tables in the bar area
• Maintaining cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas
• Receiving and serving food orders to guests seated at the bar
• Reporting all equipment problems and bar maintenance issues to restaurant manager
• Washing glasses and dishes in the absence of the dishwasher and/or as directed by the manager

• Ensuring the bar is ready for the next shift including completing all necessary cleaning duties, ensuring the bar is up to health code in all respects and checking out with a manger before leaving
• Assisting the restocking and replenishment of bar inventory and supplies
• Completing all side-work duties
• Dropping cash in the end shift drop box

Abiding by legal standards and TIPS alcohol training guidelines for alcohol service to guests

Working as a team member to maintain pleasant work environment:

• Maintaining positive inter-departmental relationships with the hotel and with outside vendors
• Following the Carlson Attendance Policy
• Reporting to work dressed according to Carlson Grooming Standards

Creating 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates fulfillment of our service standards, genuine hospitality and exceeding guest expectations:

• Giving personal attention, taking personal responsibility and using teamwork when providing guest service
• Listening, apologizing with empathy, finding a solution and following through when resolving guest problems
• Providing Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assuming the responsibility to notice when the guest is not satisfied and using good judgment as to when it is appropriate to use the 100% Guest Satisfaction

Performing other duties as required by management to provide 100% Guest Satisfaction and genuine hospitality to our guest

• Minimum two restaurant/lounge bartending experience, preferably in a hotel or upscale environment
• High school diploma required
• Strong oral and written communication skills
• Candidate must have exceptional people skills with the ability to build trusting relationships
• Organizational, time management skills and the ability to network within the business arena, a must have
• Knowledge of local, state and federal liquor laws and regulations
• Ability to multitask and work well under pressure
• Basic computer skills in Microsoft Office Suite and have worked with a Point of Sale system

• Long hours are sometimes required, ability to work flexible schedule
• Ability to stand for long periods of time
• Ability to lift 25 pounds on a regular basis and push or pull up to 75 pounds
• Good manual dexterity for the use of common office equipment

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.

Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.