Log In
Sign Up
Why Work at The Savings Group?
Working at TSG is more than your standard J-O-B. That’s because we work with some of the most amazing goal oriented and driven people in FinTech and we still embody the spirit of a startup! Over the last 20-years not only have we worked together to perfect the way we serve our customers but we’ve built a pretty awesome culture in the process. Our people come from all kinds of backgrounds a to create something exciting and new: A BETTER WAY TO DO CAR LOANS. We offer steady growth, a strong and supportive leadership team, and in-depth training and tools to ensure your success.
About The ROLE
The Training and Development Specialist will be responsible for creating and delivering an efficient onboarding training program for new associates as well as continuous learning programs, including compliance training, job training, testing/certification, skill development within The Savings Group organization. This position will deliver training both in person and remotely using learning management technology
About The RESPONSIBILITIES
- Design and deliver an exceptional classroom, online training, and e-learnings program for new hires and associates.
- Collaborate with hiring managers and coaches to ensure training content is up-to-date with new product offerings and initiatives.
- Monitor, evaluate and report on training program’s effectiveness and success.
- Iterate and enhance training programs based on trainee feedback, training trends, developments, and best practices.
- Build new hire trainee scorecards to ensure a smooth transition for hiring managers and coaches.
- Manage and update learning management system (LMS) and online knowledge base with content and track results and usage.
- Oversee all general administrative duties related to training schedules, enrollment, and coordination.
- Other duties as required.
About The REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education:
- Bachelor’s degree in training and development, human resources or related field, or equivalent experience required.
- Experience:
- Required: ability to work with remote teams
- Minimum of two (2) years of experience creating and executing training and development programs
- Previous experience in automotive finance, customer service, or call center training a bonus
- Language/Communication/Interpersonal:
- Ability to speak, read, and write fluent English.
- Communicate effectively with technical and non-technical audiences
- Convey complex procedural concepts and processes through effectively presented written material
- Partner with an array of subject matter experts across multiple business areas
- Well-organized
- Positive attitude
- Ability to organize, prioritize, and work independently
- Detail oriented
- Able to navigate complexity and ambiguity; comfort sharing insight and perspective
- Self-educator, able to accumulate knowledge related to the products and services
- Proficiency in Microsoft Office Suite
- Experience with learning management systems and online knowledge-base
- Selecting and using training/instructional methods and procedures appropriate for the situation
About The REWARDS
The Savings Group promotes an empowered culture that encourages personal, professional, and business growth. We focus on the highest quality environment for people, products, and technology, and facilitates a cohesive community by actively encouraging communication between all. Some of the benefits we offer are:
- Up to 15 Paid Days Off
- Paid Holidays
- Robust Health, Dental, and Vision Insurance Offerings
- Flexible Spending Accounts (FSA)
- Employer Contribution to Health Savings Accounts (HSA)
- Employer Matching 401(k) Retirement Savings Plan
- Fitness Club Access
- Casual Office Environment
G6fvQp9isz
Job Type: Full-time
