Department: Women’s Health
WORKSITE: Ravenswood Family Health Network, All Sites
ORGANIZATION
The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.
Position Summary
Under the general direction of the Chief Operating Officer, this position oversees the Women’s Health Service Line for all RFHN locations.
The Service Line Operations Manager is expected to provide visionary leadership in order to maximize the effectiveness of all service delivery systems and financial performance and cultivate a clinic culture that is responsive to patient care, ensuring patient flow operates efficiently, effectively, and that support staff deliver high quality health care. The Service Line Operations Manager will work closely with the clinic staff and physicians in each unit to ensure that all fiduciary and clinical goals are met. Chief among these, is a proactive determination of workload priorities through planning, coordinating and directing staff and physicians to meet the clinic’s administrative, operational and support requirements.
In addition to their specific department or site operational responsibilities, the manager assigned to a given specialty service line is accountable for developing, coordinating and improving a programmatic focus for the Service Line across all medical group sites in collaboration with the operational and physician leadership at each location. Improving integration, standardization and collaboration resulting in improved operations, quality of care, financial performance and staff-provider-patient satisfaction.
The Service Line Operations Manager is a member of the Management Team, and a member of the operations and clinical team supporting PCMH standards and practices. In addition, s/he participates in performance improvement activities and upholds the mission and vision of RFHN in the performance of his/her work.
Duties and Responsibilities
To be performed in accordance with RFHN Policies and Procedures
Operations (40%):
Supervision (40%):
Administrative Duties (10%):
General Agency Duties (10%):
QUALIFICATIONS
Ravenswood Family Health Network is an equal opportunity employer.
Qualified applicants, please submit resume to [email protected] or fax to 650.321.8576.
Note: Only qualified applicants will be contacted. Please do NOT contact HR to ask for the status of your resume as those calls will not be returned.
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