RCS Logistics Inc Hiring for Global Air Operations Analyst at Charlotte Metro Full Time

Job description:

At RCS Logistics, we’re a privately owned international logistics provider that takes tremendous pride in creating an awesome culture and environment for our team members! We’re looking for both entry-level and experienced candidates to join our air freight product in our Columbus, OH location. Whether you’re a recent college graduate with a degree in logistics, supply chain or other related fields; or you have some experience working in international or domestic logistics, supply chain, and/or transportation, we’d love to talk to you. We provide comprehensive training in all aspects of the role where you’ll learn or expand your knowledge of International Logistics. As an Air Operations Analyst, you’ll be involved in every aspect of the international supply chain and develop a terrific foundation for future growth and development!

*This is a hybrid remote position

Responsibilities:

· Receive, review, and process import documentation from customers (importers/exporters) and RCS offices worldwide, including but not limited to: Seaway Bills, Manifests, AMS, Customs requirements, etc.

· Communicate with global offices/agents regarding required proper documentation for imports and exports.

· Provide outstanding communication and customer service to both external customers and internal stakeholders

· Ensure air freight KPI’s are monitored and we meet or exceed KPI goals for all accounts & trade lanes. Provide proactive communication and solutions for KPI’s in jeopardy of not meeting goals.

· Monitor lifecycle of air freight shipments using track and tracing tools, and proactively update customers and systems

· Work with Brokerage department and external brokerage firms to obtain Customs and/or other Government Releases

· Coordinate the release of goods from the airline, terminal and /or CFS.

· Arrange delivery with subcontractors and make appointments if required for delivery

· Ensure accurate and timely billing, and follow up on payment if a COD customer

· Adhere to all company policies, procedures, and guidelines, such as the Code of Conduct, assigned work schedules, and attendance requirements.

· Perform other duties as assigned.

Required Qualifications & Skills:

· Recent college graduate with degree in logistics, supply chain or related field OR 1+ years of logistics experience (air, ocean, domestic, warehousing, supply chain, etc)

· Strong organizational skills with high degree of attention to detail

· Able to multi-task and maintain high-level of efficiency

· High degree of accountability for results and self-performance of self and others

· Excellent communication and interpersonal skills—collaborative, team player at all levels of organization

· High degree of accountability for results and self-performance of self and others