Receivable Solutions, LLC Hiring for Medical Insurance Follow Up Manager at Remote Full Time

Reporting to the Director of Insurance, the core objective is to increase revenue from new and existing clients by implementing strategies to maximize efficiency and monitor production within the department in addition to ensuring the highest level of inventory resolution is provided to all clients.

The Manager of Insurance is also responsible for partnering with the Director of Insurance to implement processes, inventory management and solve performance problems. The Manager is responsible for maintaining production standards as well as ensuring that daily, weekly and monthly performance and productivity goals are met. This is a non-fee producing position whereby commissions are based upon performance of assigned agent/supervisor goals, group goals and departmental company goals.

Essential Job Functions:

• Lead a team which consists of insurance representatives and supervisors responsible for delivery of industry-leading results to hundreds of medical practice clients.
• Lead in a way that inspires high employee engagement and dedication to facilitate great client service.
• Assist with establishing policies, workflows and procedures to meet business goals.
• Supervise the workflow, development of specific plans and goals and performance of team members, including providing ongoing performance feedback and participating in the annual staff performance evaluation process.

· Execute disciplinary actions towards staff regarding policy violations and performance issues· Serves as subject matter expert for healthcare insurance reimbursement related functions· Monitor aged balances of all accounts; ensure delinquent accounts are follow up on timely· Manage and monitor inventory and performance KPI’s to ensure projects are meeting performance expectations

• Exceed contractual-based recovery rate minimums for all applicable clients.

Required Skills/Abilities:

• Results-Oriented
• Ability to coach/train others
• Ability to handle and maintain confidential information
• Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
• Strong written and verbal communication skills
• Strong work ethic
• Demonstrates the ability to coach, motivate and provide performance feedback to staff
• Demonstrated ability to independently work under aggressive timelines while managing multiple projects in parallel
• Exceptional communication and leadership skills
• Expert knowledge of documentation and reporting tools, including use of Microsoft Office (Word, Excel, etc.)
• Proven ability to analyze reports and documentation

This is a remote position.