Red Caffeine Hiring for Account Manager – Marketing Agency Job at Lombard, IL Full Time

Marketing Account Manager

Local

Mid – Level

THE ROLE:

Part business consultant, part account manager, 100% badass — you thrive in a fast-paced, creative environment that lets your business savviness & organizational skills shine. You help develop and oversee the strategic direction for multiple clients-ultimately leading the execution and management of their strategic growth and integrated marketing plans. You are not looking for a sales role, but an opportunity to dedicate your focus to servicing current clients and helping them achieve their goals. You believe in being the best part of their day.

You are comfortable with the traditional day-to-day responsibilities of Marketing Account Management but you bring something more. You have a natural curiosity and are motivated by delivering excellent results time and time again. You are an advisor and partner to senior-level clients and have developed a keen ability for managing multiple projects (and personalities) at once. You are the in-house client expert and provide the direction and insights to help client creative teams deliver their best work. You have a lot to offer and are excited to shape a growing agency.

What are we looking for you to do?

• Establish and cultivate strong relationships with 6-8 clients from various industries and develop a trusted consultant relationship with client stakeholders, including C-Suite executives.
• Facilitate growth planning/goal setting and manage expectations, objectives, and timelines. Create, present and manage annual client budgets.
• Direct the brand foundation, technology infrastructure, campaign, and content planning to meet the client’s business goals.
• Lead the development of project briefs and assignments through the agency process—gather information and monitor closely to ensure execution of projects are on strategy, on time, and on budget.
• Develop essential KPIs and the reporting and analysis for marketing campaigns.
• Advise clients on digital strategy and tactics (digital marketing, marketing automation, CRM integrations, etc.)
• Align marketing strategies and tactics with the client’s sales processes, and demonstrate an understanding of sales strategies and best practices.
• Maintain project data in the Red Caffeine project management system hubs. Open jobs, create estimates & budget trackers, manage invoicing, ensure billing is timely, and closes jobs.
• Manage allocation & onboarding across internal team members and external partner networks to ensure appropriate staffing and client knowledge.
• Lead cross-functional teams spanning agency partners, MarTech partners, and internal/freelance resources in the delivery of annual marketing plans, lead generation campaigns, experiential marketing, and advertising.
• Serve as a day-to-day project manager across the agency to ensure communication between team members and on-time/on-budget delivery of work.
• Partner with other Red Caffeine badass Account Managers to deliver on the vision of Exceptional Client Experiences. Participate in department meetings & work sessions.

Are you the following?

• Business Minded – Strategic thinker, results-driven, brand visionary & brand steward.
• Trusted Advisor – Builds the confidence a client needs to trust the growth consultation, strategy, planning, and resources you bring forward. You’re not afraid to push a client the right way down a better path.
• Operationally Strong – Highly organized, can confidently manage multiple projects at once, and support the flawless execution of creative across multiple mediums (digital, print, experiential).
• Financially Savvy – Comfortable with estimating & budget tracking process, understands basic financial/accounting practices.
• Ambitious – Interested in formal and informal training and exposure to strategic projects as a means for career development.
• Strong Communicator – Must have excellent written and oral communication skills, well-developed problem-solving skills, and a fine eye for detail. A confident and seasoned presenter who knows how to command a room.
• Autonomous – Works well with a team but also is successful running solo.
• Flexible and Adaptive – There will be some components of your role that are more routine, but other elements may be less scripted. We need you to be prepared to run with both kinds of tasks.
• Passionate – Determined to entangle yourself with your clients to become a seamless part of their leadership team to fuel meaningful impact.
• Magnetic – We love a good personality at Red Caffeine. We value bringing on team members who are a good cultural fit.

And…

• The ideal candidate has been a Marketing Account Manager at a mid-market company or has 5-8 years of relatable agency or marketing department experience. B2B and/or manufacturing experience preferred, as well as experience managing website development projects.
• Four-year college degree in Marketing, Advertising, or Communications.
• Digital Literacy – must be very comfortable using and learning multiple new technologies.
• Proficient in business software skills related to agency daily functions. Experience with Microsoft and Google suite of products with above-average skills in Excel/Sheets.
• Knowledge of Salesforce and/or other CMS systems and marketing automation platforms.
• Values in line with Red Caffeine’s core values.

Does this sound like you? Let’s talk!

WHO WE ARE – Red Caffeine is a growth consultancy that delivers strategy + branding + technology + marketing to fuel meaningful impact. We support our clients through the most common business challenges:

• Growth Lane Advancement
• Brand Awareness
• Lead Generation
• Sales Enablement
• Digital Transformation
• Employer Branding

RC PURPOSE – We entangle ourselves with our team, clients, and the community to fuel meaningful impact.

MISSION – To build badass brands that clients want to work with, and employees want to work for.

VISION – To be a company of unquestionable authority.

CORE VALUES

We embrace transparency We hug it out We play to win, and we win together We are client advocates We believe in work/life harmony We make an impact with our flava’ We are intentional in our relationships We give back & pay-it-forward We own it good or bad

We provide… Paid vacation and holidays Medical, dental, and vision benefits Company-paid Short Term Disability Simple IRA retirement plan matching Add on benefits such as Long Term Disability, Life Insurance, Accident Insurance, etc.

And Red Perks: Work from home (full team currently works remotely) Transparent company financials (Great Game of Business) Professional Growth and Mentoring Opportunities Quarterly Team Building Events Office dogs Craft coffee and beer Ping pong matches at will Flex-Time Complimentary beverages and snacks Work with a group of BADASSES

Principals only. Recruiters, please do not contact us regarding this role.

Due to the high volume of resumes we receive; we will not be able to contact every applicant individually. Should we feel you are qualified, you will be contacted with the next steps in our application process.

Red Caffeine is an Equal Opportunity Employer