Red Letter Communications Inc Hiring for Senior Account Manager Job at Cape Girardeau, MO Full Time

MISSION: Maintain a laser-like focus on assigned accounts. Planning. Managing. Growing.

Lead by example. The Senior Account Manager contributes to the greater good of the agency in word and deed. The SR Account Manager lives the agency’s core values on a daily basis and inspires others to do the same. The SR Account Manager is reflective and an active learner who is responsible for playing a pivotal role on the STIHL account team? to ensure consistent knowledge of agency services and appropriate application/implementation of said services across various programs and initiatives.

The SR Account Manager is looked to for support, guidance, and counsel – by clients and agency staff members. This position is primarily responsible for profitability and success of assigned accounts as well as assigned account personnel. In this role, the SR Account Manager manages client relationships and resolves functional conflicts through consultation with other agency stakeholders. Most of all, the SR Account Manager is an expert marketer who applies experience and knowledge in everyday work.

Responsibilities and Duties Include (but aren’t limited to)

• Overall growth and development of assigned accounts
• Meet profit goals on each assigned account
• Remain sufficiently informed and personally involved, working with Strategists, Creatives, and Technologists to develop sound planning, good service, and a solid client/agency relationship
• Help discover and lead new business opportunities with assigned accounts, and lead and/or assist in efforts for new prospects as needed
• Work across teams to ensure brand consistency for assigned clients and meet project objectives
• Develop and apply best practices to ensure all agency teams maintain high-quality work
• Contribute to the development and growth of the agency culture, both internally among staff but externally as well as an ambassador for the agency
• Keep management informed of the status of accounts, problems, plans, opportunities and meetings, as well as involve agency management at appropriate times
• Create, oversee, and contribute to the timely development and execution of plans, campaigns, and projects to assure earnings, growth, and profit goals are achieved
• Ensure strong relationships throughout the agency, but most importantly at a high? level with key operational personnel to ensure smooth running of the agency, management, and creative.
• Plan, develop, and defend budget recommendations, work goals, measurements, and training requirements necessary to provide both quality and profitable service to clients
• Assign duties and goals and supervise the assigned account executive(s) and/or assistant(s)
• Provide leadership/motivation and convey the vision and values of the agency to assigned account executive(s) or assistant(s)
• Possess superior communication skills across the board as well as a strong professional presence that immediately puts clients at ease and wins their confidence

Qualifications and Skills Include:

• Bachelor’s degree in communications, marketing, advertising, public relations, English, or related field
• Agency Marketing experience is preferred, with 5 years of marketing experience required
• The successful candidate will be a self-starter who is well-organized, extremely detail-oriented, comfortable with ambiguity, and maintains calmness
• Must be willing and excited to work in a team environment and have a get it done helpful attitude
• A passion for marketing, media, technology, and problem-solving
• Have a basic level of understanding of the Adobe Creative suite
• Must be proficient in MS Office (Outlook, Word, PowerPoint, and Excel)
• Be well organized in order to concurrently manage multiple clients, projects, campaigns, and timeline
• Be able to communicate clear, concise instructions in writing and verbally
• Excels at active listening

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