RedSky LLC Hiring for Unified Communications (UC) Engineer – TS Cleared Job at Washington, DC Full Time

Location: Government location, Washington, DC or Fairmont, WV

Minimum Security Clearance: Top Secret

RedSky is seeking a UC Engineer to support telecommunications initiatives for a DOJ customer. The ideal candidate will have practical experience with voice and video systems and implementing connections between voice and video media.

This position requires that the candidate have a current Top Secret security clearance.

Responsibilities

• Engineers, implements, and maintains complex communication solutions and maintains complex communication solutions.
• Provides expert level Tier 3/4 troubleshooting support focused on all enterprise integrated Unified Communications, voice, video, and A/V capabilities on all enterprise enclaves.
• Works with remote users to successfully configure and maintain connections with existing video conferencing equipment.
• Resolves OS installation, system patching, and STIG implementation issues.
• Resolves other complex system level engineering challenges as required.
• Proactively addresses operations, performance, and security issues.

Skills/Qualifications

• Bachelor’s degree in Engineering, Information Technology, Computer Science, or related field.
• Three (3) years of experience working with voice and video systems and implementing connections between voice and video media.
• One (1) year of experience engineering, deploying, and maintaining complex system configurations based on Microsoft and Cisco infrastructures.
• Must also have outstanding troubleshooting skills to pinpoint and resolve calling issues, working with other system disciplines as required.
• Knowledge of foundation technologies, protocols, and standards for phone systems, VTC systems, streaming video systems, and network components is required.
• Thorough knowledge of Oracle SBC technology.
• Certifications in related Cisco and Microsoft UC technologies are desired
• Ability to travel to locations for installation and/or troubleshooting systems as needed.
• Must be able to work well under pressure, and possess excellent oral and written communication skills, as well as excellent organizational skills.

Job Type: Full-time

Pay: $85,000.00 – $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• voice/video systems & connections between voice/video media: 3 years (Required)
• Oracle Communications Session Border Controller (SBC): 1 year (Required)

Security clearance:

• Top Secret (Required)

Work Location: One location