Redstone Hiring for Community Coordinator at Burlgton, VT Full Time

COMMUNITY COORDINATOR – Student & Affiliate Team

Job Summary:

Redstone’s
Community Coordinator is an exciting position that has a direct impact on our property operations for our City Center project in South
Burlington. Under the supervision of the Community Manager, the role will assist with developing comprehensive marketing and leasing
strategies to ensure the success of meeting occupancy and retention, while also providing residents with support to help achieve customer
service and community engagement goals.

The position requires an outgoing, resourceful, and enthusiastic professional capable of
supporting student and affiliate residents and collaborating across the entire Redstone team. The role supports critical building operations
that have a direct impact on property performance and resident satisfaction.

Reports to: Community Manager

Wage Status: Non-exempt

Job Responsibilities:

Leasing & Marketing

• Assist with the implementation of a successful and comprehensive leasing program that will ensure the successful
  annual lease-up. 
• Provide support for application administration, including becoming highly proficient with leasing software
  platforms.
• Communicate effectively and in a timely fashion with all applicants regarding pending paperwork, approval, or denial;
  Ensure follow-up activities occur for all prospective residents.
• Exhibit adaptability, sound judgement, and quick thinking to
  respond to needs of prospective residents.
• Help coordinate lease renewals, change of leaseholders, early terminations, room
  reassignments, and roommate matching, including communication with residents and operations team.
• Become highly proficient with the
  software platforms and ensure information is correct and up to date.
• Assist with preparing and executing marketing plans and
  developing new strategies and programs designed to meet occupancy goals, including developing an annual marketing and events calendar.
• Generate, cultivate, and track leads for prospective residents by utilizing effective marketing techniques. Help to manage social
  media efforts and support website updating:
• Develop and implement online marketing efforts and effective social media
  strategy.
• Continuously monitor and update all social media channels to promote the property.
• Work with our Redstone
  residential leasing teams to create cohesive content.
• Research and participate in local and campus events to promote our properties
  to the student community and reach prospective tenants.
• This includes the creation and execution of maintaining an adequate stock
  of printed collateral and promotional items to ensure they are always available.
• Provide guided tours of the community and
  individual units to prospective tenants and affiliated parties (parents, student organizations, etc.).
• Operate marketing activities
  within the confines of the marketing budget, deviating only with prior approval.

Resident Support & Retention
Efforts

• Maintain a positive community environment for residents, guests, and families.
• Assist with
  implementing resident retention efforts, including programming and events.
• Exhibit awareness of resident concerns and participate
  in methods to track resident satisfaction.
• Assist with development of resident communications, effectively utilizing a range of
  mediums to distribute company, university, and community information to residents in a timely fashion.
• Support Community Manager
  with any needed resident outreach and support efforts including sending timely building notices and responding to resident concerns and
  requests.

Essential Job Functions

We are one Redstone! Our team works collaboratively and proactively
to deliver exemplary customer service in support of our service standards: Safety, Courtesy, Inclusivity, Efficiency, and Pride of Place.
Exemplary customer service skills are critical. Our preferred candidate will be able to adapt to the changing needs of projects, be a team
player, and exhibit self-direction. The candidate should also have the ability to multitask and manage multiple projects at one time, with
frequent interruptions, and be a problem solver with exceptional written and verbal communication skills. The successful candidate will
possess a good balance of executing tasks while providing great customer service.

Redstone is looking for a candidate that
consistently exhibits a professional communication style, positive attitude, and ability to smile under all circumstances. Must exhibit
exemplary communication skills, including the ability to convey ideas and goals to a diverse group of personalities in a respectful way and
be a champion of our student housing community. Our preferred candidate will hold a college degree, be able to pivot with the changing needs
of projects, promote team values, and exhibit self-direction. We are a small business, and all team members wear many hats! Strong computer
skills, especially in the Microsoft suite.

Additional Requirements

• Attendance is an imperative job
  function
• Some evening and weekend hours required
• Employees must fulfill the performance standards of this position and
  comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated
  (verbally or writing) to employees.
• Compliance with Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and
  all other laws pertaining to housing is required.

Benefits

Redstone offers a competitive benefits
package including: medical, vision, dental insurance plan; 401K match; 3 weeks paid vacation to start and can earn up to 5 weeks; paid sick
leave; paternity and maternity leave; twelve paid holidays and a paid day off on your birthday. All positions are also eligible for
discretionary and longevity bonuses.