Refresh Mental Health Hiring for Regional HR Manager Job at Remote Full Time

Refresh Mental Health is one of the largest and fastest growing private behavioral health companies in the US with over 2000 clinicians and 185 locations in 30 states. We are currently seeking a dynamic Regional HR Manager to work closely with the VP of Field HR Services to develop policies, direct and coordinate human resources activities, such as employee relations, compensation programs, new hire onboarding, staff training, and deliver programs and services aimed at supporting a healthy culture work environment.

Our corporate headquarters are located in Jacksonville Beach, FL but this is a fully remote position to support operations in the Western or Central Region of the United States.

ESSENTIAL JOB FUNCTIONS

• Consults with RMH leadership to ensure all companies are compliant with federal and state laws pertaining to HR and employment requirements; working closely with legal counsel and compliance to develop, maintain and audit programs appropriately
• Provides support and guidance regarding new hire onboarding including new hire orientation to ensure a positive experience for new hires, aligned with the company’s vision, mission and values
• Creates employee action status documentation including but not limited to offer letters and contracts for promotions and transfers of employees in collaboration with department and regional management staff
• Administers total rewards programs including performance review programs, in collaboration with Finance, Regional leadership, and the VP of Field HR Services, to ensure fair and equitable practices
• Prepares employee offboarding actions including separation notices, conducts exit interviews and related documentation, in collaboration with company leadership,
• Analyzes data trends and metrics and presents these to the Regional VP and other appropriate leadership members to enable them to make informed business decisions
• Participates in workforce and succession planning and manages changes in organization structure with the Regional VP of Operations
• Interprets human resources policies to company management
• Acts as a first point of contact with center leaders and staff
• Develops and nurtures healthy partnerships with RMH companies through human resources to build sustainable relationships between management and employees
• Assesses and anticipates the demands of the regional teams as business changes
• Conducts timely meetings with RMH companies and regional leadership to check in and provide support as needed
• Maintains awareness of the culture, plans, and competitive advantage of the RMH companies to ensure appropriate HR support and guidance
• Identifies training needs and collaborates with VP of Learning & Development to provide professional development curriculum; includes but is not limited to training on interviewing, hiring, terminations, promotions, performance reviews, safety and harassment prevention
• Collaborates with peers in the human resources department to develop policies, programs and solutions applicable to their business entities
• Mediates and resolves employee relations issues; conducts thorough, timely and objective investigations when necessary and collaborates with Regional VP of Operations and company leadership on necessary actions
• Support programs to address building morale, improving workplace relationships, and boosting productivity and employee retention, including teambuilding, leadership development, and ad hoc activities

EXPERIENCE

• HRIS experience; preferably with ADP Workforce Now or a similar system
• SHRM or equivalent certification preferred

EDUCATION

• Bachelor’s degree; or two-four years’ related experience and/or training; or equivalent combination of education and experience.

REQUIRED KNOWLEDGE, SKILLS, AND QUALIFICATIONS

• Ability to analyze, and interpret data to identify trends and provide guidance to leadership based on data interpretation
• Ability to respond effectively to sensitive inquiries or complaints
• Ability to correspond effectively using innovative techniques or style
• Ability to work with mathematical concepts such as probability and statistical inference
• Exceptional Excel and Word skills
• Managerial competencies in the areas of leadership and team development, managerial coaching and mentoring and situational assessment skills and with proven track record in building and developing high performing teams
• A change agent and capable of leading the organization in implementing various change management initiatives in order to steer it toward the future
• Business acumen in setting corporate directions and aligning strategic goals around business plans
• Excellent judgment, negotiation and decision-making skills
• High degree of ethics and a level of professional integrity
• Analytical skills and adept in interpreting strategic goals into an operational model
• An effective communicator at all levels in the organization, with strong oral, written and persuasive skills
• Cultural sensitivity and demonstrated ability to work with diverse groups of people and situations
• Exceptional time management skills
• Great customer service skills
• Must be a team player
• Ability to maintain professionalism in difficult situations

Refresh Mental Health is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.