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IT Infrastructure and Operations Manager
#INDCORP
Refuel Market overview:
Refuel is one of the fastest growing convenience store chains in the US – growing ~300% in the past 19 months through 14 separate acquisitions and new to industry store builds. The company currently operates over 200 stores with plans to more than double in size over the next 1-2 years.
Title: IT Infrastructure and Operations Manager
s to: Vice President of IT
Location: Store Support Center – Charleston, SC
Education: BS/BA
Preferred Experience: Management, Retail, O365, HyperV, Network
Scope:
The IT Infrastructure and Operations Manager is responsible team building, software/hardware implementation, maintenance, performance tuning, and capacity management. The ability to work with both inside and outside resources, while maintaining the integrity of our systems and the highest level of security.
Qualifications and Responsibilities:
- Oversight of PCI compliance and audits
- Manage O365 environment
- Maintain and manage HyperV environment
- Design, configure, support, and optimize infrastructure platform following best practices
- Implement systems improvements by assessing current situation; evaluating trends; anticipating requirements
- Develop and implement systems and/or network standards, processes, and security.
- Design and develop automation to build and deploy applications and systems.
- Create, propose, and implement infrastructure standards with architecture and information Security.
- Consult during the onboarding of applications and ensure they are properly configured.
- Develop product roadmaps for tools supporting the business
- Maintain system documentation (est. best practices, configuration…).
- Communicate with vendors to obtain configurations and best practice recommendations.
- Help identify vendor skills & risks, and build processes to close those risks.
- Participate in planning, definition, high-level design, proof-of-concepts for the software solution and explore solution alternatives.
- Work through the entire life-cycle of planning, acquisition and deployment, operation management and maintaining system integrity
- Work with business stakeholders and suppliers to define high-level solutions
- Develop automation and processes to enable teams to deploy, manage, configure, scale and monitor their applications
- Running and maintaining a 24×7 production environment
- Implement systems improvements by assessing current situation; evaluating trends; anticipating requirements
- Problem Analysis (identifying abnormalities, etc.) and resolution, monitoring and documenting
- Perform daily/weekly/monthly maintenance duties for supported environments
- Participate in the design and execution of production acceptance tests and new hardware evaluations
