Job Objective: Responsible for the daily warehouse operations that support branch and corporate goals while satisfying the needs of the customer in an efficient and courteous manner. The emphasis of this position is ensuring that customer’s needs are met in a prompt and professional manner, and designated business operations are run efficiently and effectively. Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties requested by management. Assigned responsibilities and duties may vary based upon location size and operation. Human Resource Management Provide communication and motivational techniques in supervising, coaching, and disciplining associates Actively participate in the training of all associates on relevant areas Conduct annual performance evaluations and quarterly performance updates Ensure accurate and timely payroll processing Support and enforce corporate policies and initiatives Manage weekly work schedule and labor costs of associates to avoid excess overtime Customer Relation Develop and maintain customer relationships Address and resolve customer complaints in a timely manner Warehouse Manage and audit all warehouse functions and processes to ensure compliance and accountability Review and ensure accuracy for; stock, direct customer pickups and cash sales Ensure accurate inventory allocation and product organization throughout the warehouse Review and manage inventory transfers and movement as they apply to the warehouse Responsible for all cycle counts and full physical inventory counts Schedule inbound shipments and manage freight claims Maintain good relations between warehouse and sales teams, ensuring all functions communicate effectively Manage all material handling repairs and maintenance Supervise disposal of all surplus/ defective returns Budget process activities Review and manage expenses Maintain (OSHA) compliant working environment for all associates Business Development Assist management in developing and communicating overall sales and market strategy Develop and maintain relationships with key vendors that provide local purchasing products Identify new product and business opportunities based on customer needs on an ongoing basis Assist management in developing a proper pricing matrix and tables within DM-2 Integrate and prioritize corporate programs and initiatives into branch operations Business Operations Ensure all daily processes are handled accurately & timely Review and manage inventory adjustments Review Branch Performance Review (BPR) daily Maintain relations between warehouse and sales teams, ensuring all functions communicate effectively .
Job Type: Full-time
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